• Operations Program Manager

    Paragon Cyber Solutions (Tampa, FL)


    Paragon Cyber Solutions is a fast-growing, award-winning cybersecurity and IT services firm supporting federal and commercial clients. We are a proud 8(a), EDWOSB, SDVOSB, and MWBE company committed to excellence, integrity, and innovation.

     

    We are seeking a driven, reliable, and solution-focused Operations Program Lead to oversee remote staff, serve as a customer-facing liaison, and contribute to key company initiatives. If you have strong follow-through, love solving problems, and want to grow in government contracting, we want to meet you.

    Requirements

    + Oversee onsite team members across contracts, ensuring compliance, productivity, and operational excellence

    + Conduct regular check-ins, track performance, and support professional development

    + Ensure timely timesheet submissions and flag any burn/utilization concerns

    + Act as a point of contact for customers regarding team performance, deliverables, and feedback

    + Escalate issues appropriately and ensure customer satisfaction remains high

    + Attend site visits, client meetings, and briefings as needed

    + Maintain visibility into contract scope, milestones, and funding to support successful execution

    + Support contract readiness, transition planning, and internal SOP development

    + Help identify operational workflow gaps and implement enhancements for efficiency

    + Assist with readiness efforts for new contract awards and transitions

    + Contribute to company-wide initiatives and culture efforts

    + Additional duties as assigned

    Ideal Candidate:

    + 5+ years of team leadership, military experience, and/or client-facing coordination

    + Comfortable managing people, projects, and timelines with minimal handholding

    + Detail-oriented, polished, and not afraid to raise your hand when something’s off

    + Entrepreneurial mindset with interest in growing with our company

    + Experience with federal contracts, labor tracking, or 8(a) environments

    + Plus if you have an active security clearance

     

    Benefits

     

    + Health Care Plan (Medical, Dental & Vision).

    + Retirement Plan (401K w/ employer matching).

    + Generous Paid Time Off & Federal Holidays.

    + Short and Long-Term Disability.

    + Healthy Work-Life Balance.

    + Training & Development.