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Senior Specialist, Quality Assurance

Schenectady, NY or Ontario, CA(USA)

Monday - Friday, 8am - 5pm

As a **Senior Specialist, Quality Assurance,** you will play a critical role in ensuring the overall quality, completeness, and maintenance of external documentation through coordination and organization of resources and systems, including the creation of new statements, as necessary, in compliance with all relevant regulations. You will support external documentation requests for all Human Nutrition and Care (HNC) Premix sites in North America and have an understanding of applicable regulatory guidelines relevant for all North America product types: dietary supplements, infant formula premixes and food.

Responsibilities:

+ Perform CRM system administration to ensure process efficiency and system accuracy.

+ Coordinate, complete and track progress of documentation requests from customers, including but not limited to: Kosher and Halal certificates, Allergen statements, GMO and BE statements, Nutritional statements, Composition statements and customer-specified statements and questionnaires.

+ Support top-tier customer documentation and compliance tasks.

+ Communicate with account managers, account specialists and customers regarding the status of tasks, sharing accurate information, and prioritizing tasks.

+ Understand and apply relevant US regulations. Ensure changes in regulations are understood and communicated to employees and customers, as needed.

+ Review customer questions related to US regulations, industry best practices and international standards (e.g., ISO), and provide accurate feedback with respect to HNC Premix manufacturing.

We bring:

+ **Unique career paths across health, nutrition and beauty** - explore what drives you and get the support to make it happen.

+ **A chance to impact millions of consumers every day** – sustainability embedded in all we do.

+ **A science led company, cutting edge research and creativity everywhere** – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next.

+ **Growth that keeps up with** you – you join an industry leader that will develop your expertise and leadership.

+ **A culture that lifts you up** – with collaborative teams, shared wins, and people who cheer each other on.

+ **A community where your voice matters** – it is essential to serve our customers well.

You bring:

+ Bachelor’s degree in a relevant scientific discipline.

+ 5 years of quality assurance or regulatory affairs experience in the food or pharmaceutical industry. Also, knowledge of production processes.

+ Experience with regulatory agencies, e.g., FDA.

+ Leadership, good oral and written communication skills, attention to detail and presentation skills.

+ Subject matter expertise in one or more fields: religious requirements, regulatory requirements, customer requirements.

+ Experience utilizing CRM, SAP, Documentum a plus as well as SafetyChain and TraceGains (Portals).

+ Strong communication skills and the ability to multi-task.

About dsm-firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.

Because real progress only happens when we **go beyond, together.**

Inclusion, belonging and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.