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HR Generalist - Employee & Labor Relations
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
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Position Information
Functional TitleHR Generalist - Employee & Labor Relations
Recruitment Category TypeStandard
Functional CategoryHR/EEO
GradeGS.15
FLSA StatusExempt
Requisition Number26-0040
Number of Vacancies1
Job LevelStaff
Job CodeN/A
Job Description Summary
Organization NameHuman Resources Office
Reports toSection Manager, Employee & Labor Relations
Full or Part TimeFull Time
If Part Time how many hours per week
Regular or TemporaryRegular
Position End Date (if temporary)
Work Schedule
8:30 am – 5:00 pm
Position LocationLaurel
Position Summary Information
General Summary
TheHR Generalist – Employee & Labor Relationsserves as a strategic business partner, helping to build and strengthen the human resources of WSSC Water. The HR Generalist provides a full scope of HR services, with an emphasis on employee & labor relations.
Essential Functions
• Investigates, gathers, and analyzes information to ensure that employment actions comply with established policies, operating procedures, human resource laws, and collective bargaining agreements.
• Administers organizational policies and the collective bargaining agreements.
• Guides client teams in human resources-related matters such as employee/labor relations, human resources policy guidance and interpretation, performance management and the disciplinary process.
• Provides managers and employees with counsel, and assists management in resolving employee relations issues to reduce legal risk and ensure compliance with federal and state employment laws.
• Provides managers and employees with general benefit and compensation information as well as coaching, as needed.
• Analyzes, researches, provides recommendations, and develops new policies or updates existing policies on a variety of employment issues in compliance with evolving and current laws and organizational standards.
• Analyzes complaints, conducts workplace investigations, and provides recommendations to management in the handling of formal and informal complaints that fall outside the scope of the EEO / EEI Division or in the absence of the Equal Employment Officer, and/or outside the scope of Police & Homeland Security Division.
• Manages the grievance and appeals process for both union and non-union employees.
• Ensures the effective operation of the performance management system within the client team;
guides managers and employees on establishing goals and reviews performance evaluations for correctness and effectiveness.
• Maintains liaison with the HR Office to assure that policy and practice are coordinated with other WSSC Water Departments.
• Performs all tasks and job functions in compliance with regulatory requirements.
• Mediates general disagreements between managers and employees.
•Drives a vehicle to conduct WSSC Water business.
Other Functions
• Designs and facilitates management studies and other special projects.
• In conjunction with Department leadership, develops business project mapping, decision analysis, workload measurement and job design.
• In conjunction with Department leadership and the HR Office, develops and implements a strategic workforce plan.
• Performs employee relations/labor relations, EEI / EEO , and/or DEI /EJ activities at off-site facilities, as needed.
Work Environment And Physical Demands
Business casual office setting
Required Knowledge, Skills, And Abilities
• Working knowledge of human resources policies, practices and tools and demonstrated knowledge of pertinent employment laws and regulations.
• Demonstrated experience implementing organizational best practices and fostering a customer service culture.
• Working knowledge of project management.
• Demonstrated ability in strategic thinking, internal consulting, conflict resolution, communication at all organizational levels, negotiation and mediation, and managing change.
• Ability to communicate effectively verbally and in writing.
• Ability to build relationships and partner across functional and organizational lines.
• Ability to make independent decisions, solve problems and implement those decisions.
• Ability to exercise sound judgment.
• Ability to use standard office automation software.
Minimum Education, Experience Requirements
•Bachelor’s degree and 6+ years’ experience in human resources
•Demonstrated experience in multiple program areas such as talent management, employee relations, labor relations, EEO investigations & compliance, DEI programs, compensation management, learning & organizational development and/or benefits management.
OR
•High School diploma (or equivalent) and 10+ years’ experience in human resources
•Demonstrated experience in multiple program areas such as talent management, employee relations, labor relations, compensation management, learning and organizational development and/or benefits management.
Additional Requirements
• Possession of a valid driver’s license with no more than 4 points and the ability to obtain and maintain a WSSC Water driver’s permit within 90 days or hire or transfer
• Completion of the WSSC Water Financial Disclosure statement within 30 days of employment and annually thereafter.
Preferences
• Master’s or advanced degree in relevant disciplines
• Certification as PHR , SPHR , SHRM -CP, or SHRM - SCP
• Prior experience working in a strategic business partner model
•Prior experience handling employee/labor relations matters
• Prior experience handling EEO investigations
• Prior experience working in equity and inclusion programming
•Prior experience in a unionized setting
• Prior experience leveraging HRMS systems such as Oracle, SAP , PeopleSoft
• Diversity Management certification
Salary$96,038 - $163,523
Posting Detail Information
EEO Statement
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
It is the policy of the Commission to select new employees and to promote current employees without regard to race, sexual orientation, sex, religion, national origin, marital status, or handicap. The Commission does not discriminate against qualified individuals with a disability and will make reasonable accommodation for any disability that does not result in undue hardship for the Commission.
Close Date09/26/2025
Open Until FilledNo
Special Instructions to Applicants
Additional Information
All applicants selected will be subject to drug screening and a background check/verification.
Supplemental Questions
Required fields are indicated with an asterisk (*).
+ * Will you, now or in the future, require sponsorship for employment visa status?
+ Yes
+ No
+ * Do you have a valid driver's license with no more than 4 points and with no restrictions (except eyeglasses/contact lenses)?
+ Yes
+ No
+ Are you an eligible veteran of any branch of the armed forces who has received an honorable discharge or Certificate of Satisfactory Completion of Military Service, the spouse of an eligible veteran who has a service-connected disability or the surviving spouse of a deceased eligible veteran?
+ Yes
+ No
Applicant Documents
Required Documents
+ Resume
+ Cover Letter/Letter of Application
Optional Documents
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