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Job Description Summary:

• Provides clinical support to health care professionals to ensure the delivery of quality health care services.

• Provides clinical support to physician practices to ensure the delivery of quality health care services in Physician Practice.

• Serves as a clinical subject matter expert in the practice.

• Trains new clinical staff if 2+more years of experience.

• Leads and promotes clinical quality and safety standards.

MINIMUM QUALIFICATIONS

High School Diploma or Equivalent AND one of the following:

Completion of HS Medical Assistant Career Tech Program or

School of Medical Assisting or

Military Medic training or

Paramedic (EMT-P) training or

1+ yr. as a physician trained MA in a like practice

After Hire

Successful completion of a competency-based orientation program with medical assisting focus

LIFE SUPPORT \ Basic Life Support (BLS) within In 120 days of hire

Responsibilities And Duties:

Facilitates efficient and effective patient flow including preparing the patient for the visit and providing specific services as determined by providers in accordance with provider licensure, OH policy and scope of practice.

Successful completion of Care Connect EMR documentation skills.

Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of EMR in basket.

Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate dept/unit personnel.

Communicates with patients and customers in a respectful and caring manner.

Communicates, collaborates, and anticipates the needs of the health care team to ensure continuity and quality of care and coordination of services.

Collects and monitors patient data; reports patient data and patient need as directed.

Maintains documentation guidelines around patient chargeable items/services.

Ensures processes and services are continuously monitored for quality, cost effectiveness, and efficiency.

Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.

Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities.

Completes required continuous training and education, including department specific requirements.

Promotes and advocates for patient quality, safety, and experience initiatives. Acts as a role model.

Serves as SME/resource to the dept/unit/practice in areas such as quality, performance improvement, and EMR (i.e., EPIC Super User).

Has oversight of efficient and effective patient flow including preparing the patient for the visit/admission and providing specific services and education as determined by the providers in accordance with licensure and policy.

Leads and supports development of standard work and develops necessary customizations.

Functions as a clinical preceptor and is responsible for training new staff.

Is compliant with scope of practice.

Minimum Qualifications:

High School or GED (Required)BLS - Basic Life Support - American Heart Association

Additional Job Description:

High School Diploma or Equivalent **AND** one of the following:

+ Completion of HS Medical Assistant Career Tech Program or

+ School of Medical Assisting or

+ Military Medic training or

+ Paramedic (EMT-P) training

After Hire

+ Successful completion of a competency-based orientation program with medical assisting focus

+ LIFE SUPPORT \ Basic Life Support (BLS) within 30 days of hire

SPECIALIZED KNOWLEDGE

+ Experience using EMR documentation, preferably EPIC .

+ Experience as an EPIC SuperUser or trainer

+ Experience as Preceptor

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

OBGYN West Broad

Join us!

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment