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Job Title

Assistant Vice President for Operational Excellence & Outreach

Agency

Tarleton State University

Department

Division of External Operations

Proposed Minimum Salary

Commensurate

Job Location

Fort Worth, Texas

Job Type

Staff

Job Description

The Assistant Vice President (AVP) for Operational Excellence & Outreach plays a key leadership role within the Division of External Operations, serving as a strategic partner to the Vice President and a critical leader in the university’s commitment to student access, operational efficiency, persistence, and retention. Based in Fort Worth, the AVP provides direct operational oversight of Tarleton State’s on-site locations in Fort Worth, Waco, and Bryan, ensuring alignment with institutional goals, delivering high-impact enrollment and outreach strategies, and leading cross-functional teams to support student success.

The AVP is responsible for driving continuous improvement across outreach operations, developing systems and processes that enhance service delivery, and fostering collaborative relationships with internal stakeholders and external partners, including community colleges across Texas. This position also serves as a primary liaison to the Division of Enrollment Management to align outreach initiatives with institutional recruitment, enrollment, and overall matriculation priorities.

Key Responsibilities:

Operational Leadership & Multi-Site Management

+ Provide executive oversight and leadership for the daily operations of Tarleton State outreach locations in Fort Worth, Waco, and Bryan, ensuring consistency, efficiency, and excellence in service delivery.

+ Supervise and support campus directors at each site, setting performance expectations, developing leadership capacity, and aligning operational priorities with university goals.

+ Evaluate and implement organizational and process improvements to optimize the student experience, resource utilization, and campus effectiveness, all in coordination and collaboration with varying divisions institution-wide.

+ Conduct operational assessments and lead data-informed strategies that advance operational accountability.

Strategic Enrollment & Outreach Initiatives

+ Lead the development and execution of outreach strategies focused on enrollment growth in collaboration with the Division of Enrollment Management.

+ Cultivate strategic partnerships with community colleges across the state to enhance transfer pathways and strengthen dual admission and related agreements.

+ Serve as the Division of External Operations data liaison to ensure operations and outreach strategies are data informed and intentional in scope.

Executive Leadership & Cross-Divisional Collaboration

+ Serve as a senior advisor to the Vice President of External Operations, contributing to executive-level planning and strategic decision-making impacting the division and its units.

+ Represent the Division and the University on high impact committees and groups such as the President’s Advisory Council, as a Tarleton State Forward Strategic Plan Objective Lead, Clery Act Compliance Committee, and the Inclement Weather Council.

+ Coordinate cross-divisional initiatives that support student-centered outcomes and institutional mission fulfillment.

Planning, Assessment & Fiscal Management

+ Lead and contribute to the division’s strategic planning processes, goal setting, and implementation tracking.

+ Oversee budget planning and fiscal accountability for assigned areas in coordination with the Vice President.

+ Develop comprehensive reports, proposals, and presentations for internal and external stakeholders.

+ Monitor and assess the impact of outreach and enrollment initiatives, using data and metrics to guide strategic recommendations and resource allocation.

Minimum Requirements:

Education & Experience

+ Master’s degree required in higher education administration, organizational leadership, public administration, or a related field; doctoral degree preferred.

+ Minimum of 5 years of progressive leadership experience in higher education, with demonstrated expertise in operational management, enrollment strategy, and team leadership across multiple locations and/or departments.

Knowledge, Skills and Abilities

+ Proven ability to lead and inspire diverse teams, manage complex operations, and cultivate a culture of excellence and accountability.

+ Demonstrated success in building and sustaining collaborative partnerships with internal stakeholders and external entities, including community colleges.

+ Exceptional communication, presentation, and interpersonal skills; ability to engage and influence a variety of audiences.

+ Strong analytical and strategic thinking skills, with experience using data to inform decision-making and measure impact.

+ Experience in budget development, resource planning, and project management at the departmental or divisional level.

Compensation & Benefits

Salary: Commensurate with experience

Salary Range:

The target base annual salary is commensurate and may be negotiable based on funding availability and candidate experience/skillset in relation to the minimum requirements of this position. Tarleton State University offers a career filled with purpose and opportunity in addition to competitive wages. As part of the Tarleton family, the following benefits are also available to full time and qualifying part time employees:

Educational Benefits - employee perks that help enrich, grow, and foster career and professional development:

+ Family Education Benefit (Tuition Scholarship) (https://www.tarleton.edu/human-resources/employees/benefits-information/tarleton-family-education-benefit-program/masters-degree-educational-assistance-eligibility-guidelines/) – scholarship opportunities for Tarleton employees, their spouses, or their dependents available after 6 months of continued full-time employment. Click the link to learn more about this incredible Texan benefit!

+ Masters Educational Assistance (https://www.tarleton.edu/human-resources/employees/benefits-information/tarleton-family-education-benefit-program/masters-degree-educational-assistance-eligibility-guidelines/) – is designed to invest in and assist employees further their knowledge, skills, and job effectiveness through 100% of eligible tuition and fees being paid on enrollment. Click link for additional guidelines and details!

Employee Health, Wellness, and Financial Planning (https://www.tarleton.edu/human-resources/employees/benefits-information/tarleton-family-education-benefit-program/masters-degree-educational-assistance-eligibility-guidelines/)

+ Fully covered employee health insurance

+ Reimbursement of Insurance Premium Deductions! The State of Texas contributes to eligible employees’ insurance coverages as of the 1st day of the month following 60 days of employment in an eligible position. For those who elect coverage PRIOR to the first of the month after 60 days of employment, Tarleton State University will reimburse employees the State contribution towards health coverage during those first 60 days.

+ Dental insurance

+ Vision insurance

+ Retirement and Insurance programs

Paid Leave (https://www.tarleton.edu/human-resources/employees/leave/)

Tarleton employees enjoy one of the greatest PTO packages in the area!

+ Paid sick leave

+ Holiday pay

+ Vacation

+ Longevity pay

+ Paid Birthday Leave – Tarleton State University awards all leave-eligible employees paid time off for their birthday!

Other

+ Complimentary tickets to all Athletic and Performing Fine Arts events!

+ Tarleton Employees enjoy two complimentary general admission tickets for athletics and performing fine arts events on campus! Join Texan Nation on the bleachers or in the auditorium.

+ Employee Wellness Release Time

+ Staff Gym Membership Discount with Campus Recreation

+ and other Tarleton Discounts

Qualified candidates are encouraged to submit a completed application for consideration. Initial review of applications will begin immediately and continue until position is filled.

Application Procedure:

During the application process applicants have one opportunity to enter the requested information, upload documents and Submit the application. Applicants will not be able to make changes or add additional documents once the application materials have been submitted via "Submit" action.

Employment applications must include:

+ Completed online application

+ Cover Letter / Letter of Interest addressing qualifications

+ Curriculum Vitae or Resume

+ At least 3 current professional references and their full contact information

Applications received by Tarleton State University must have all job application data entered. Failure to provide all job application data could result in an invalid submission and a rejected application. “See resume” is not an acceptable entry in the job application. Incomplete applications will not be considered.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

Founded in 1899, Tarleton State University a founding member of The Texas A&M University System, has a rich history and tradition through generations that have inspired educational excellence. Tarleton maintains a commitment to transformational student experiences and career readiness supported by engaged faculty, staff, and alumni mentors. Tarleton State University is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC), earned the prestigious designation of Doctoral Universities: High Research Activity by the Carnegie Classification of Institutions of Higher Education, and is an NCAA Division l athletics member .

All links will open to a new tab

+ Division of Human Resources (https://www.tarleton.edu/hr/index.html)

+ Benefits

+ University Leadership (https://www.tarleton.edu/president/)

+ Research and Economic Development

+ Traditions and History (https://www.tarleton.edu/traditions/index.html)

Tarleton State University is an Equal Opportunity/ Veterans/ Disability Employer. If you have questions about submitting your application, please contact [email protected] .