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Position: Assistant Valet Manager

Type: Full-Time

Travel: N/A

Position Summary:

The Assistant Valet Manager assists the Valet Manager with daily tasks and operations. In the absence of the Valet Manager, the Assistant Valet Manager assumes the responsibilities of the Valet Manager. Responsible for assisting in the supervision of parking facilities, employees, and valet parking operations, ensuring superior service to all patrons and guests visiting the VA facility. Assistant Valet Manager provide safe, high quality, VIP customer service to every customer to fulfill overall valet parking customer satisfaction for VAMC as needed.

Duties and Responsibilities:

+ Completion of the daily and weekly valet parking services usage report. Weekly valet parking services usage reports are turned in the last workday of each week to the Valet Manager

+ Assist Valet Attendants during peak parking times

+ Ensure scheduled Valet Attendants are available for daily operations based on the weekly published schedule

+ When needed, call in standby Valet Attendants to cover for Valet Attendants out sick or support overflow operations to ensure contract performance compliance

+ Receive and investigate any reports of valet parking area violators and / or incidents. Document and report parking area violators and incidents to the VA Police, local law enforcement (as appropriate), Valet Manager, and PM

+ Identify and report any suspicious persons, behavior, and / or activity to the on-duty Valet Manager and VA Police, and/or local law enforcement as appropriate

+ At the beginning of each shift, conduct a physical inspection of all physical areas valet parking service is responsible:

+ Valet staging area

+ Valet parking areas

+ Ensure any shift preventative / normal maintenance for valet parking services is executed

+ Ensure cleanliness and safety of valet staging and parking areas

+ Inspect valet staging and parking areas for hazards, needed maintenance, repairs and / or snow removal, and report required action to designated VAMC (Veterans Affairs Medical Center) contact

+ Inspect underway hazard, maintenance, repair, and / or snow removal effort(s) and if progress is impairing delivery of valet parking services, report to PM and designated VAMC contact

+ Resolve any valet staging or parking area minor unsatisfactory conditions

+ Resolve any valet parking services Customer issues

+ For major valet staging or parking area unsatisfactory conditions, document, and report to PM

+ Responsible for ensuring all duties and responsibilities for the Valet Attendant are carried out

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Physical Demands and Work Environment: While performing the duties of this position, the employee is regularly required to talk, listen, and write. The employee frequently is required to use foot/ankle motions, hands or fingers, handle or feel objects, tools, or controls. The employee is required to stand, walk, sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

The physical demands described here are representative of those that must be met by an employee to be the best qualified for the position and successfully perform the functions of the job. Reasonable accommodation may be made (if possible) to enable individuals with disabilities to perform the functions.

Company Background: Seventh Dimension LLC provides focused customer support in two core competencies Training & Support Services. Since 2015, we have provided customers with flexible, adaptable, and creative approaches to solving complex problems. We are a proven prime contractor that understands future operating environments, fiscal constraints, and current force requirements. We are a SDVOSB in North Carolina with a TS Facility Clearance, Secret storage and a DCAA compliant accounting system.

Seventh Dimension, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.