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Sales Support Coordinator - Global Duty-Free Americas

Location

Florida

Role Type

Permanent

WHO WE ARE

ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.

ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.

We are not afraid to seize opportunities and make things happen – both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.

What You Will Do

- JOB SUMMARY

To provide strategic and operational support to the Sales team by analysing market trends, customer data, and internal performance metrics.

This role ensures the Sales team is equipped with the insights, tools, and processes needed to drive revenue growth and customer satisfaction.

This support role will require strong analytical skills to interrogate sales data as well as strong inter-personnel skills to build effective relationships with external business partners and important internal stakeholders.

- WHAT YOU WILL DO

+ **Market & Customer Analysis:**

+ Conduct in-depth analysis of market trends, customer behaviour, and competitor activity.

+ Identify opportunities for sales growth and areas for improvement.

+ Prepare regular reports and dashboards for Area Manager.

+ **Sales Support:**

+ Support Area Manager in developing the holistic total customer investment strategy (i.e. margin calculation + promotions)

+ Support Area Manager with annual marketing planning cycles incl. budget planning

+ Support the development of sales materials, presentations, and proposals.

+ **Performance Monitoring:**

+ Track KPIs and sales performance metrics.

+ Provide actionable insights to improve sales effectiveness.

+ Collaborate with Finance and Operations to align forecasts and targets.

+ **Cross-Functional Collaboration:**

+ Work closely with Marketing, Product, and Customer Success teams to align strategies.

+ Act as a liaison between Sales and other departments to streamline communication and workflows.

Qualifications

- REQUIRED MINIMUM QUALIFICATIONS:

Education, Qualifications, Skills and Experience

+ 1-2 years Sales Experience

+ 30% International Travel

+ Beneficial I&I and Trade marketing experience

+ English & Spanish

+ Analytical

+ Communication skills

+ MS Office (Specially Excel)

+ Problem-Solving

- PREFERRED QUALIFICATIONS:

+ Tobacco and Duty Free

Work Environment and Physical Demand

What We Offer

• Competitive benefits package that includes medical/dental/vision/life insurance/disability plans

• Dollar for dollar 401k match up to 6% and 5% annual company contribution

• 15 Company-paid holidays

• Generous paid time off

• Employee recognition and discount programs

• Education assistance

• Employee referral bonus program

Applicant Information

This job description describes the essential functions of the job at the time the job description was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated.

Field 7

**ITG Brands and ITG Cigars provides equal employment opportunities.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at [email protected] .

SHARE THIS JOB

The posting for the position for which you are applying highlights key aspects of the position only. It is not a complete description of the position.

All candidates must consent to an independent investigation of their background, references, past employment, education, criminal record, and drug screening. Results of such background checks will be reviewed on a case-by-case basis, giving consideration to the nature of the information reported and its relevance to the specific job being sought before a decision is made using this information.

ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us [email protected] (Talen%74Acquisition%40%69t%67b%72ands.%63om) .

We collect personal information from you in connection with your application for employment with ITG Brands or ITG Cigars. For more information, please see ourPrivacy Policy (https://www.itgbrands.com/privacy-policy/) . If you are a job applicant from California, additional information can be found on ourCalifornia Applicant Privacy Notice (https://www.itgbrands.com/ca-applicant-privacy-notice/) . If you have questions, contact us [email protected] (priv%61%63y@i%74gb%72ands.co%6D) .