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Overview

The Procurement and Vendor Management (PVM) business unit liaison team works with senior leaders across the enterprise and PVM functional teams to achieve positive outcomes that advance business unit strategies. PVM as a whole is responsible for strategically sourcing third party vendors, negotiating and executing contracts, managing third party risk and providing a framework for vendor oversight. The business unit liaison team drives early awareness into critical initiatives that require third party support and enables PVM functions to prepare and align resources to support these initiatives effectively. It also serves as a “one stop shop” for leaders who require assistance from PVM or have questions regarding process.

Potential projects for the Business Unit Liaison Analyst may include:

+ Designing, deploying and actioning an internal customer satisfaction survey to leaders throughout the organization who have leveraged the business unit liaison team.

+ Enhancing reporting to add quarter-over-quarter trending and deeper qualitative analysis of action items.

+ Optimizing the structure and cadence of ongoing meetings to reflect Navy Federal’s matrix structure and environment.

The Summer Associate Program is a 12-week internship program beginning in May 2026 and ending in August 2026. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2026 or later.

Responsibilities

+ Understand business unit liaison model and catalogue individuals throughout the enterprise who the function has engaged.

+ Design and deploy internal customer satisfaction survey. Analyze responses and make recommendations.

+ Enhance ongoing reporting to add trending and drive qualitative analysis.

+ Analyze service model relative to Navy Federal’s organizational structure and recommend changes to meeting cadence and structure.

+ Attend meetings and assist in the capture and tracking of action items.

Qualifications

+ Proficient with Microsoft Office suite of tools (required)

+ Proficient with advanced data analytics platforms, like PowerBI (desired)

+ Comfortable leveraging data to drive recommendations

+ Self-directed individual who is capable of operating with light supervision

+ Written and verbal communication skills

+ Background, experience or academic knowledge of organizational design concepts

Hours: Monday – Friday 8:00AM - 4:30PM EDT

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• Best Companies for Latinos to Work for 2024

• Computerworld® Best Places to Work in IT

• Forbes® 2025 America's Best Large Employers

• Forbes® 2024 America's Best Employers for New Grads

• Forbes® 2024 America's Best Employers for Tech Workers

• Fortune Best Workplaces for Millennials™ 2024

• Fortune Best Workplaces for Women ™ 2024

• Fortune 100 Best Companies to Work For® 2025

• Military Times 2024 Best for Vets Employers

• Newsweek Most Loved Workplaces

• 2024 PEOPLE® Companies That Care

• Ripplematch Recruiting Choice Award

• Yello and WayUp Top 100 Internship Programs

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

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