• Customer Account Coordinator

    Cargill (Olathe, KS)


    Cargill’s size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way.

     

    Cargill is a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials — from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill.

     

    This position is in Cargill’s animal nutrition and health business, where we improve animal lives through better nutrition. Our team researches, innovates and creates solutions that deliver healthy results for our customers.

     

    Job Purpose and Impact

     

    The Customer Account Coordinator will execute a limited scale of customer service activities for a single site team. In this role, you will provide clerical or administrative tasks to help optimize processing complex orders from customers and resolving order or delivery issues.

    Key Accountabilities

    + Perform complex administrative or clerical tasks in support of improvement projects and commitments requiring a basicunderstanding of customer service practices and procedures.

    + Participate in executing customer service strategies.

    + Inform customers about order status, invoices and other standard information needed to complete the sale.

    + Provide administrative and clerical support to maintaining and updating tools or systems and relationships that supports accurate customer demand forecast, as well as other databases related to shipments and inventory management.

    + Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.

    + Other duties as assigned

    Qualifications

    Minimum Qualifications

    + High school diploma, secondary education level or equivalent

    + Minimum of four years of related work experience

     

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    Position Details

    **Location:** KS, Olathe

    **Schedule:** 8:30am- 5:30pm | Monday to Friday

    **Posting type:** Internal & External

     

    Relocation assistance is not provided for this role

     

    The business will not sponsor applicants for work visas for this position

     

    At Cargill we put people first.  As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: https://www.cargill.com/page/my-health/mh-health-and-wellnessto learn more (subject to certain collective bargaining agreements for Union positions).

     

    Equal Opportunity Employer, including Disability/Vet.