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Job Description

Insight Global is assisting a client in identifying a skilled and customer-focused Field Service Technician to join a growing team. In this role, you will be responsible for diagnosing, repairing, and maintaining a wide range of commercial kitchen equipment, including refrigeration units, cooking appliances, and dish machines. You’ll play a key part in ensuring clients’ operations run smoothly by delivering high-quality service, building strong customer relationships, and promoting preventative maintenance solutions. This position offers the opportunity to grow your technical expertise through ongoing training and certifications while contributing to a collaborative and service-driven team environment. There will be a company vehicle provided and overtime offered.

Key Responsibilities:

- Perform troubleshooting, repair, and preventative maintenance on commercial foodservice equipment including, but not limited to, refrigeration equipment, cooking equipment, beverage equipment, and dish machines

- Demonstrate effective troubleshooting and problem solving skills

- Effectively manage time and resources to control costs, enhance efficiencies, and meet commitments

- Communicate effectively with internal and external customers

- Build strong customer relationships and build knowledge and understanding of new and existing customer needs/expectations

- Promote appropriate services, products, and maintenance programs

- Attend appropriate technical and manufacturer training

- Obtain additional licenses and certifications as appropriate

- Train team members and peers on best practice methods of service and sales.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

- High School diploma or equivalent

- 3+ years of commercial equipment repair experience -- refrigeration, appliance repair, kitchen equipment, HVAC, military service. (must have experience at minimum hot or cold equipment)

- Valid driver's license and acceptable motor vehicle record (2 yrs) / driving up to 1.5 hours for a job

- Willingness / ability to be involved with the emergency on-call rotation that includes nights and weekends

- Relevant technical training, licenses, and/or certifications (ie. EPA, CFESA)

- Willingness to take a written assessment during the interview process

Physical Requirements:

- Ability to frequently kneel, bend, squat, push, pull and reach above and below waist

- Ability to lift and carry up to 50 pounds up to 25 feet. Occasional lifting and carrying, with or without assistance, of items up to 70 pounds

- Ability to work in damp and/or humid conditions, coolers/freezers at freezing temperatures, moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock

- Ability to work on ladders, roofs and in rare cases, high, precarious places - Commercial refrigeration and/or commercial cooking equipment repair experience.

- Self-motivated with the proven ability prioritize and work independently with minimal direct supervision null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].