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Job Description

Insight Global is seeking a Production Support Engineer for one of our largest financial clients in Charlotte, NC or Plano, TX. This individual is responsible for the below: Monitoring application jobs across multiple DataStage/Informatica production environments. Performing initial triage of job failures/production issues. Gathering information, performing research and root cause analysis to determine immediate solution. Identifying immediate and permanent fix solutions to prevent recurrence of production issues. Tracking application SLAs, respond to user inquiry/issue/request tickets. Coordinating effectively with application teams and upstream/downstream teams to ensure prompt evaluation and efficient resolution of production issues. Excellent communication skills and go-getter attitude required.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

5+ years of experience as a Production/Application Support Engineer

Experience in DataStage/Informatica platforms

Strong Linux/Unix skills

Troubleshooting L2 issues Previous financial enterprise experience

Cloud and/or container experience null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].