• Patient Service Medical Assistant

    Insight Global (Charlotte, NC)


    Job Description

    A client in the Charlotte, NC area is looking for a Certified Medical Assistant to primarily support front desk operations including patient check-in, scheduling, and customer service. The candidate will also be cross-trained to assist with back-office duties such as hearing tests, flu/covid/strep testing, A1C checks, and emergency response (e.g., chest pain, panic attacks). The clinic sees 20–30 patients per day, and documentation is done in EPIC and OHM. The ideal candidate is professional, punctual, and confident in both administrative and clinical settings.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

    Skills and Requirements

    • 2+ years of experience in a clinical setting as a patent service coordinator or medical assistant

    • Valid driver’s license and reliable transportation

    • Front desk experience (check-in, scheduling, registration, patient flow)

    • Strong customer service skills and ability to de-escalate tense situations

    • Comfortable working in a fast-paced, high-security environment • Occupational Health experience

    • Experience working independently

    • Familiarity with EPIC and OHM

    • Prior experience in airport or high-volume clinic settings

    • Ability to multitask and pivot between front and back office duties null

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].