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Job Description

Overview: The Medical Assistant - Front/Back Swing, under the supervision of the Clinical Lead and Practice Leader, is responsible for assisting in the delivery of healthcare and patient care management. This role assists the providers within scope of practice to provide quality patient care. This includes gathering patient information, assessing patient requests, obtaining and monitoring patient vitals, assisting with procedures and re-processing instruments.

Responsibilities:

Direct Patient care:

Rooming patients, including obtaining vital signs, obtaining reason for visit, and documenting symptoms their frequency, and severity.

Provide courteous and compassionate care. Documents all required information in electronic medical record. This includes meaningful Use data, Pay for Performance data, and ACO related information.

Provide injections, immunizations and other patient care services as ordered by the medical provider.

Provide assistance during medical procedures.

Communication and correspondence including lab results, prescription management, and referrals:

Use electronic medical records and work off “task lists” to complete patient visits or requests.

Recognize urgent medical needs and triage care appropriately.

Provides patients with accurate information when answering questions and concerns.

Maintains patient records and protects patient confidentiality.

Complete referrals accurately and appropriately.

Maintain patient areas and supplies:

Disinfects exam rooms between patients and all patient areas at end of the day.

Assist with clinic upkeep, including daily cleaning and supply ordering/inventory.

Admin Support Essential Functions and Responsibilities:

Answer telephones in a cheerful manner.

Schedule appointments.

Take messages for patients using electronic medical records.

Greet and check in patients.

Address patient requests and inquires.

Resolve patient concerns.

Process insurance issues (i.e., verifications and authorizations) and assist patients in understanding insurance plans.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Medical Assistant certificate is required.

High school diploma or GED certificate required.

BLS certification (American Heart Association) required.

At least one year of related medical assisting experience in a physician’s office or other clinical setting. EKG certification. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].