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Job Description

Insight Global is seeking a Gift Shop Manager for a Catholic nonprofit organization in the Detroit area. The Gift Shop Manager will be required to work onsite from 9AM-5PM and must be available to work 5 days a week Tuesday- Sunday, alternating weekends. Excellent communication skills, both written and verbal, with the ability to connect with individuals from diverse backgrounds is required.

Main responsibilities include:

•Communicate with volunteers, employees and friars involved in the gift shop regarding gift shop inventory, processes and practices.

•Cultivate, train and schedule volunteers.

•Ensure that each guest receives outstanding service by providing a friendly environment, greeting, and acknowledging guests and have a good understanding of products available in the gift shop.

•Set up merchandising displays, prepare requisition for processing and replenishing merchandise, participate in receiving and monitoring the floor stock.

•Coordinate and execute yearly inventory audit.

•Work with Gift Shop Assistant to ensure online orders are filled correctly and efficiently

•Complete all sales and transactions maintaining proper cash accountabilities.

•Maintain operation records and prepare daily transaction records, including bank deposits.

•Stock shelves, counters, or tables with merchandise.

•Obtain merchandise requested by customer or receive merchandise selected by customer.

•Prepare inventory of stock and order merchandise while developing vendor relationships.

•Reports to and collaborates with onsite leadership regarding all employee relations issues, business decisions, and gift shop policies and initiatives for the physical store and online store.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

2+ years sales experience in a retail environment

Proven experience in retail management in a gift shop or boutique

Experience with inventory management and merchandising

Strong leadership and team management skills

Effective time management, problem solving, and interpersonal skills

Strong computer skills with proficiency in POS systems and inventory management software

Ability to work flexible hours, including alternating weekends Experience with Raiser’s Edge Software

Proficiency in e-commerce platforms null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].