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Job Description

Our client is seeking a highly skilled Systems Analyst to support the development and optimization of platform services that power our video streaming ecosystem. This role focuses on analyzing, documenting, and improving backend systems that enable content discovery, playback, entitlements, and monetization across AVOD (Ad-Supported Video on Demand) and TVOD (Transactional Video on Demand) platforms. You’ll act as a key liaison between product, engineering, and partner teams to translate complex business requirements into scalable technical solutions.

System Requirements & Analysis

Gather, analyze, and document business and technical requirements for backend services including content catalog, entitlements, metadata, and content delivery systems.

Conduct system impact analysis and identify upstream/downstream dependencies across platform components.

Translate product goals into functional and non-functional requirements, data flows, and interface specifications.

Collaborate with engineering teams to design scalable, resilient backend solutions that meet both internal and external stakeholder needs.

Act as the bridge between Product Management, Engineering, QA, Design, and external partners to ensure shared understanding and delivery of technical solutions.

Support third-party partner integrations for metadata ingestion, catalog feeds, and entitlement systems.

Participate in system design reviews and technical grooming sessions; identify gaps in existing architecture and recommend enhancements.

Monitor system performance and contribute to root cause analysis, bug triaging, and platform hardening efforts.

Maintain up-to-date documentation including technical specifications, process flows, integration maps, and version histories.

Support QA and UAT teams by providing use cases, test scenarios, and traceability matrices.

Stay informed on emerging trends in streaming tech, metadata standards, DRM, ad tech, and content delivery systems.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related technical discipline.

5–7 years of experience in systems/business analysis, technical product support, or platform integration. Preferably in media, entertainment, or streaming technology.

Deep understanding of video delivery workflows (DRM, SSAI, CDN), metadata standards, entitlements, and monetization models (AVOD/TVOD).

Experience working with APIs (REST/GraphQL), third-party content feeds, and backend system integrations.

Strong analytical and problem-solving skills with exceptional attention to detail.

Ability to communicate technical concepts to both engineering and non-technical stakeholders. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].