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Student Records Evaluator

How to Apply

Position was previously posted as** **268201

Candidates should submit the following as one document:

+ Cover Letter/Letter of Interest: Please address your specific interest in this position, and outline skills and experience that directly relate to this position

+ Resume

+ Two Professional References: Provide contact information only; full letters are not necessary at this stage. If you are not providing a reference from your current position, please explain why

In order for the Career Portal system to accept a cover letter and professional references, please include these as a page of your resume document.

Candidates must be currently eligible to work in the United States, as we are currently unable to sponsor visas for this job opening.

Job Summary

The School of Social work is seeking a highly motivated and adaptable Student Records Evaluator to provide meticulous student record and enrollment maintenance, degree audit clearance, and administrative support to the School of Social Work's Registrar's Office.

Responsibilities*

The successful candidate for this role will provide careful review and analysis of transcripts for determining academic credit and degree eligibility for various School of Social Work academic programs. This position will be the lead evaluator on the new Masters in Social Impact Leadership program at the School of Social Work. The Evaluator will stay abreast of all requirements and any changes to the MA degree and will ensure that these updates are processed within internal systems, on any resources, and on the degree audit advisement report, accordingly.

This position will also largely provide general data, academic records, and administrative enrollment support for all SSW academic programs and will frequently work with the university registrar's offices.

As needed, this position will provide more general administrative support to the SSW Registrar's Office as well.

Unit support

This position will provide administrative and technical support including:

+ Handling and responding to general office inquiries:

+ First line of contact for in-office guests

+ Office email and phones: answering the general office phone line, responding to and triaging appropriate office emails and voicemails

+ Provide in-person office coverage, as needed

+ Assist with administrative projects and other general duties as needs arise

SSW Student Records Maintenance

Maintain student record updates in M-Pathways and internal systems; process appropriate documentation and forms; pull any necessary student and curriculum data reports and queries

Perform data entry, student data verification, and data retrieval in Wolverine Access and SSW's FileMakerPro internal system

With minimal oversight and in collaboration with program managers, maintain the SSW Course Enrollment Petition process and issue appropriate student permissions for course enrollments

Process student enrollment verification letters and forms

Issue automatic course enrollment permissions for special programs and student groups

Process term and program enrollment withdrawals

MA Program Support

+ Verify transcripts for internal exemption requests and process approvals

+ Maintain and update individual student records and degree audits including entering exceptions and substitutions

+ Attend necessary meetings and stay knowledgeable on MA degree requirements, updates, and changes

+ Ensure updates and changes are maintained in the appropriate internal systems and within the university system and reflected in the degree audit report

+ Degree Processing for April, August, and December:

+ Monitor, review, and notify students and advisors of outstanding degree requirements

+ Review final degree audits and update degree status in M-Pathways

+ Prepare tentative and final degree lists

Required Qualifications*

+ Bachelor's degree

+ Minimum 1 year of work experience in higher education

+ Experience in data entry and record-keeping

+ Must be proficient with Excel

+ Demonstrated ability to pay strict attention to detail, be well organized, an ability to concentrate and focus on multiple tasks at one time with numerous interruptions, and able to meet deadlines

+ Must possess professional interpersonal skills and the ability to communicate well under pressure with faculty, students, and staff; must possess demonstrated cooperation, flexibility, and a teamwork attitude and must be able to accept feedback and ask questions in a professional manner

+ Demonstrated ability to exercise discretion in handling confidential information

+ Must be adaptable; supportive of and participate in, change initiatives to improve service, efficiencies and/or productivity

+ Demonstrated interest in and capability for learning new software applications

+ Experience working with a supervisor and in a team environment and the ability and desire to work autonomously and take appropriate initiative

A successful candidate will have a high-level working knowledge and demonstrate experience with:

+ Student information systems and preferably FileMaker Pro or other analogousdatabase programs, including formatting and utilizing data pulls as necessary.

+ Utilizing Microsoft Office products including Word and Excel, as well as AdobeAcrobat, Google docs, sheets, and drive

Desired Qualifications*

Demonstrated working knowledge of:

+ Wolverine Access and MPathways, specifically Student Administration

+ University of Michigan's student career, program, and plan setup and organization

+ UM's curriculum set-up and functionality

+ Business Objects and UM's Data Warehouse; query-building and data review

+ FileMaker Pro or similar database programs

+ Knowledge and understanding of FERPA

Work Locations

This is an in-person, on-campus position for the School of Social Work. The work location will be in the School of Social Work building (SSWB) at 1080 S. University, Ann Arbor, MI 48109-1106. A hybrid schedule may be available for this position, but the primary work location will be in-person at the SSWB.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes. (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work)

The work requirements allow both onsite and offsite work and an employee has an expected recurring onsite presence. On occasion, the employee may be required and must be available to work onsite more frequently if necessitated by unit leadership or their designee and/or the job requirements.

Additional Information

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eight day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

Job Detail

Job Opening ID

268290

Working Title

Student Records Evaluator

Job Title

Evaluator

Work Location

Ann Arbor Campus

Ann Arbor, MI

Modes of Work

Hybrid

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

School Social Work

Department

School of Social Work

Posting Begin/End Date

9/04/2025 - 9/18/2025

Career Interest

Academic & Student Services