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Overview

Expand Care. Lead with Compassion. Transform Lives.

We are seeking a Clinical Manager to join our Advanced Illness Management (AIM) team. This role reports directly to the Director of AIM and is responsible for coordinating and managing the day-to-day business affairs and clinical activities of the Advanced Illness Management (AIM) and Palliative Care department. The Clinical Manager ensures excellence in clinical care delivery, patient-centered service, and team leadership.

Key Responsibilities

+ Coordinate and oversee daily clinical activities within the AIM program, including managing Clinical Coordinators, Nurse Practitioners (NPs), and Registered Nurses (RNs).

+ Serve as the primary contact for patient and partner calls, ensuring appropriate and timely follow-up.

+ Manage referral processes, admission information, and insurance verification to support timely patient admission.

+ Ensure efficient scheduling for Nurse Practitioners, considering geographic and cost factors.

+ Monitor visit frequency compliance, risk scoring, and hospitalization tracking to support quality outcomes.

+ Coordinate orders for labs, imaging, and DME; track and provide results to NPs and PCPs as appropriate.

+ Maintain EMR documentation, medication reconciliation, and provider communications.

+ Oversee credentialing documentation and maintain credentialing logs.

+ Direct and maintain clinical record systems to ensure compliance with state, federal, and company policies.

+ Support interdisciplinary team meetings and coordinate agendas.

+ Manage referrals to Home Health and Hospice, ensuring smooth care transitions.

+ Foster strong professional relationships with referral sources, patients, families, and community partners.

+ Support quality assurance initiatives, performance improvement, and marketing strategies.

+ Participate in staff recruitment, onboarding, training, and evaluations.

About You

Qualifications

+ Registered Nurse with Home Health, Hospice, or Palliative Care experience preferred.

+ Bachelor’s degree in Nursing, Business Administration, or related field required (Master’s preferred).

+ Minimum of 2 years of healthcare administration or operations management experience required.

+ Certification in Hospice and Palliative Care preferred.

+ Strong leadership, communication, organizational, and problem-solving skills.

+ Proficiency in Microsoft Office Suite; EMR experience required.

+ Reliable transportation, valid driver’s license, and insurance required.

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

+ Competitive Pay

+ 401(k) with Company Match

+ Career Advancement Opportunities

+ National & Local Recognition Programs

+ Teammate Assistance Fund

Additional Full-Time Benefits:

+ Medical, Dental, Vision Insurance

+ Mileage Reimbursement or Fleet Vehicle Program

+ Generous Paid Time Off + 7 Paid Holidays

+ Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)

+ Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)

+ Free Continuing Education Units (CEUs)

+ Company-paid Life & Long-Term Disability Insurance

+ Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Apply Today

Join us in expanding access, building partnerships, and transforming care. If you are passionate about patient-centered leadership and palliative care, we encourage you to apply now.

Legalese

+ This is a safety-sensitive position

+ Employee must meet minimum requirements to be eligible for benefits

+ Where applicable, employee must meet stage specific requirements

+ We are proud to be an EEO employer

+ We maintain a drug-free workplace

ReqID: 2025-127451

Category: Clinical Management

Position Type: Full-Time

Company: Illumia