• Summer Intern - Employee Experience Integration…

    First National Bank of Omaha (Omaha, NE)


    At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

    Summary of the Job:

    Position Overview

    Join First National Bank of Omaha's strategic initiative to capture and integrate frontline employee insights into our product development process. This role offers a unique opportunity to leverage direct customer interactions to identify hidden pain points and drive innovation opportunities.

    Project Description

    The Employee Experience Integration Project aims to establish structured methods for gathering valuable feedback from frontline employees, synthesizing findings into actionable insights, and creating sustainable channels for ongoing employee-driven innovation.

    About This Role:

    Key Responsibilities

    + Assist in developing research methodologies to gather employee feedback

    + Coordinate and participate in targeted research activities with frontline staff

    + Document and organize collected insights and recommendations

    + Support the analysis and synthesis of research findings

    + Help create frameworks for sustainable employee-driven innovation channels

    + Contribute to presentations and documentation of project outcomes

    Qualifications

    + Current enrollment in undergraduate or graduate program in business, design, psychology, or related field

    + Strong interpersonal and communication skills

    + Basic understanding of research methods and data analysis

    + Excellent organizational abilities and attention to detail

    + Interest in financial services and customer experience

    + Ability to work collaboratively in cross-functional teams

    The Ideal Candidate for This Role:

    Learning Opportunities

    + Gain hands-on experience in user research and innovation methodologies

    + Develop professional skills in business communication and project management

    + Build understanding of banking operations and customer service dynamics

    + Network with professionals across various departments at FNBO

    Work Environment:

    It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.

    Compensation and Benefits Overview:

    We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

     

    + Medical, Dental, Vision Insurance

    + 401k, With Matching Contributions

    + Time Off Programs

    + Health Savings Account (HSA)/Dependent Care

    + Employee Banking

    + Growth Opportunities

    + Tuition Assistance

    + Short-Term/Long-Term Disability Insurance

     

    Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/ .

     

    To obtain compensation and benefit information related to this specific role, e-mail FNBO at [email protected] . To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.

     

    Job number: R-20251176

    Equal Opportunity & Belonging:

    FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.

     

    Learn more here. (https://www.fnbo.com/careers/belonging)

     

    FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

     

    Click here (https://www.firstnational.com/common/communications/hr/assets/documents/hr/eeo\_poster.pdf) to download **'EEO is The Law' Self-Print Poster**

     

    Click here (https://www.firstnational.com/common/communications/hr/assets/documents/hr/eeo\_poster\_federal\_contractors.pdf) to download **'EEO is The Law' Supplement for Federal Contractors**

     

    Click here (https://www.firstnational.com/common/communications/hr/assets/documents/hr/eeo\_poster\_gina\_supplement.pdf) to download **'EEO is The Law' GINA Supplement**

    FNBO is an Equal** **Opportunity/Affirmative** **Action/Veterans/Disability** **Employer - Member FDIC

    **FNBO follows federal law regarding the use of marijuana** _(this applies to all non-California applicants)_

    Application Deadline:

    All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.