• Support Services Specialist - Onsite

    Community Health Systems (Fort Smith, AR)


    _Job Summary_

    _The Support Services Specialist maintains procedural standards for a multitude of processes in both host systems while ensuring Internal Audit Guidelines are being met, guided by Accounts Receivable Leadership and the objectives of the SSC. The position serves as a support liaison between internal users, vendors, and the Information Systems/Technology department and investigates and identifies the root cause of moderately complex user, application, and hardware issues. This position's goals are met through professional communication, confidentiality and adherence to HIPAA guidelines._ **_The Support Service Specialist position is on-site at the Fort Smith, Arkansas, Shared Services Center facility._**

    _Essential Functions_

    + _Completes accurate and timely reconciliation of various SSC and vendor processes through accounts receivable analysis._

    + _Completes tasks related to Medhost support, such as: Net Down, Reclass, Log Reconciliation, etc._

    + _Uses working knowledge of insurance payors, including: understanding of deductibles, coinsurance, contractuals and denials and correctness of adjustment transactions in both host systems._

    + _Assists with tasks outside of normal scope by adapting and prioritizing workflow._

    + _Remains compliant with SSC, CHS and compliance policies and procedures._

    + _Performs other duties as assigned._

    + _Complies with all policies and standards._

    _Qualifications_

    + _H.S. Diploma or GED High School Degree or Equivalent required_

    + _Associate Degree in Business, Healthcare Management, or Finance preferred_

    + _1-3 years of experience in the healthcare revenue cycle or business office required_

    + _2-4 years of experience in healthcare revenue cycle or business office preferred_

    _Knowledge, Skills and Abilities_

    + _Knowledge of Word Processing and Database software_

    + _Proficient in Microsoft Office and similar applications_

    + _Excellent verbal and written communication skills._

    + _Ability to analyze, organize, and prioritize work while meeting multiple deadlines._

    + _Strong attention to detail._

     

    We know it’s not just about finding a job. It’s about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.

     

    Community Health Systems is one of the nation’s leading healthcare providers. Developing and operating healthcare delivery systems in 40 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 71 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.

     

    _This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer._

    Equal Employment Opportunity

    This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.