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Employment Type:

Full time

Shift:

Description:

Position Overview

Mercy College of Health Sciences, a Catholic institution of higher education rooted in the heritage of the Sisters of Mercy and guided by our core values of Knowledge, Reverence, Integrity, Compassion, and Excellence, is seeking a dynamic and organized professional to lead and manage campus visit and event operations within the Admissions Department.

This role is responsible for supervising the day-to-day operations of student employees, including work-study students and student ambassadors, while overseeing strategic planning and execution of campus events designed to support enrollment growth and enhance the prospective student experience.

Key Responsibilities

+ Lead and supervise the daily activities of student employees, including work-study students and student ambassadors, ensuring high-quality service and professional representation of the College.

+ Manage and coordinate all campus visit and recruitment events, including individual visits, group tours, open houses, and orientation programs.

+ Maintain inventory and organization of recruitment materials utilized by the entire Admissions Department.

+ Serve as the primary point of contact for external guests and campus visitors, ensuring a welcoming and informative experience aligned with the College’s mission and values.

+ Collaborate with faculty, staff, and administration to schedule participation in campus events and ensure seamless execution.

+ Develop and maintain relationships with secondary school counselors, administrators, and educators to promote group visits and engagement opportunities.

+ Provide regular reporting to the Admissions Department on event metrics, student orientation completion, registration data, and other key performance indicators.

+ Deliver professional and engaging communication across multiple platforms, including phone, email, one-on-one interactions, and large-group presentations.

+ Contribute to strategic planning and continuous improvement initiatives within the Admissions Department.

+ Perform other duties as assigned to support departmental and institutional goals.

Qualifications

+ Bachelor’s degree in business, communications, public relations, marketing, event planning, or a related field; or equivalent training and experience.

+ Excellent interpersonal, organizational, and multitasking skills.

+ Willingness to work occasional evenings and weekends as needed.

+ Ability to work independently, meet deadlines, and manage multiple priorities.

+ Experience using CRM software, preferably Slate, preferred.

+ Experience in higher education or student services preferred.

+ Experience supervising staff or student workers preferred.

+ Background in event planning and public speaking preferred.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran