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Recreation Services Manager (Walltown Park Recreation Center and Holton Career & Resource Center)

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Recreation Services Manager (Walltown Park Recreation Center and Holton Career & Resource Center)

Salary

$85,653.00 - $132,772.00 Annually

Location

Durham, NC

Job Type

Full time with benefits

Job Number

25-05546

Department

Parks and Recreation

Opening Date

08/28/2025

Closing Date

9/11/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Position Description

Work, Serve, Thrive. With the City of Durham

Advance in your career while making a real difference in the community you serve.

Hiring Range: $85,653.00 - $100,000.00/yr

Work Day/Hours: Monday - Friday / 8:00 a.m. - 5:00 p.m. (some evenings and weekends)

A nationally accredited team of passionate professionals devoted to building better lives and a better community through the power of parks and recreation. Our talented team at Durham Parks and Recreation (https://www.dprplaymore.org/27/ABOUT-US) is devoted to community service and provides a diverse range of programs, services, opportunities, and experiences while being united through our core pillars of creating equitable economic impacts; advancing conservation; rejuvenating health and wellness; enhancing quality of life and sustaining social equity.

We Are:

A nationally accredited team of passionate professionals devoted to building better lives and a better community through the power of parks and recreation. Our talented team is devoted to community service and provides a diverse range of programs, services, opportunities and experiences while being united through our core pillars of creating equitable economic impacts; advancing conservation; rejuvenating health and wellness; enhancing quality of life and sustaining social equity.

The team member we’re searching for would be part of the Community Recreation Services Section and report to an Assistant Director. This is a team who is passionate about serving our community, is adaptable, and resilient. We directly serve our community through programming, building relationships, creating welcoming cultures, and connecting our community to wellness, the outdoors and lifelong learning.

If You Are:

A Leader. You are someone who is invested in the people you serve at work and in the community, are excited to strengthen culture and the lives of your team members. You are a steward of community and the neighborhoods you work in, and lead your team by example to connect them to the bigger picture. You know how to make the most impact out of resources available to you. When priorities or direction shift suddenly, you see an opportunity instead of letting it throw you off, and you are a source of stability for your team members when things change or happen unexpectedly.

A Communicator. You pride yourself on your communication skills. Through experience and intuition, you know how to analyze and responsibly share information. You take initiative to develop creative solutions while clearly communicating regardless of the audience. You use your skills as a communicator to build and inspire people around you.

A Team Player. You may be a manager, but you’re not above the work of your team. In fact, you can’t wait to jump in to support your team when they ask for help (and even when they don’t ask). You recognize your value and are excited to contribute to projects and offer your expertise. You aren’t afraid to ask for support too, and are comfortable doing so because of the relationships you foster.

An Ambassador. Through fun times and challenges alike, you build trust with the community by being genuine and authentic. You are a proud promoter of our mission, as well as an advocate for the community’s needs. You are excited to welcome people into safe, positive, clean spaces that contribute to their health and wellness. You contribute to the culture of your community and help make it come alive in your interactions with the community and team members.

Then we need to talk…

As manager within the Community Recreation Services Section, this key position will lead a Recreation Work Unit which includes two full service recreation centers, with one of these centers being a partnership site with Durham Public Schools and Duke. This position is devoted to providing recreation programming and activities and management of recreation facilities. You will be a supervisor with responsibilities for planning, organizing, and scheduling City recreation programs, events, and management of facilities. You will be expected to think critically and independently to make decisions for the organization that contribute to the goals established by your Assistant Director, Department Director, and City leadership.

You will be responsible for supervising facilities, programs, and staff; establishing relationships with stakeholders; developing and managing assigned budgets; seeking additional programming resources through grants, partnerships, etc.; assisting in the development of long-range plans; and maintaining and preparing records and reports.

You’ll also be expected to supervise professional support staff including conducting performance evaluations, training, and hiring, and implementing discipline and termination procedures.

Duties/Responsibilities

+ Manages program, project, event, and recreation facilities; supervises staff and operations, including planning, assigning, and evaluating work; develops policies and procedures; assists with developing long-range plans; plans, prioritizes, evaluates, and approves programs, projects, and events; plans and implements process and operational improvements; performs quality assurance; and ensures that safety and operational regulations, policies, and procedures are followed.

+ Develops and manages assigned budgets; monitors expenditures; prepares cost estimates and forecasts; researches and analyzes program and financial data; makes or approves budget recommendations; allocates resources to achieve operational objectives; and researches alternative funding opportunities.

+ Oversees, reviews and prepares documents including reports, records, contracts, invoices, permits, applications, and claims; researches, analyzes and reviews information; develops and makes recommendations; performs quality control reviews to ensure accuracy and completeness of work.

+ Collaborates with community organizations, residents, vendors, City departments, and/or external agencies; convenes, attends and facilitates committees; represents the department in the community; establishes partnerships; conducts training; assesses community needs and prepares plans for addressing needs; resolves complex or escalated operational, customer service, or staffing issues.

Minimum Qualifications & Experience

+ Bachelor’s degree in recreation, leisure services, or a related field.

+ Five years of recreation programming and/or facility management experience in the area of assignment.

+ Two years of supervisory experience.

+ Valid, unrestricted, North Carolina driver's license "or" if you currently have another states driver's license, must be willing and able to obtain a valid NC driver's license within 60 days of hire.

Additional Preferred Skills

+ Certified Parks and Recreation Professional certification, and experience with recreation software systems are preferred.

Benefits – General Full-Time Employees

+ 12-13 paid holidays per year

+ 13 standard work days of vacation per year

+ 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement

+ 2 weeks paid military leave per year

+ Medical, dental, vision, and supplemental life insurance plans

+ State and City retirement plans

+ Short and long term disability plans

+ Paid temporary disability leave for specified conditions

+ City contribution of 13.6% into the N.C. State Retirement System

+ Paid funeral leave

+ Employee Assistance Program - personal and family counseling

+ Paid life insurance equal to annual salary

+ 48 hours for volunteer work each year*

+ 4 hours parental leave each year

+ Workman's Compensation Insurance

+ 457 Deferred Compensation Plans

Benefits - Part-Time (1,000 hours or more per year)

+ 401(k) retirement plan (5.0% of salary)

+ State retirement plan

Benefits Part-Time (Average 30 hours per week over 12 month period)

+ 401(k) retirement plan (5.0% of salary)

+ State retirement plan effective first day of the month following date of hire

+ Health insurance effective first day of the month following date of hire

+ Dental and life insurance, after one year of service

+ Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service

01

Where did you first hear about this opportunity?

+ City of Durham Website

+ Walk in

+ Job fair

+ Employee referral

+ Professional organization ***Please list the organization in "other" box below***

+ Internet posting ***Please list the specific web site in the "other" box below***

+ Craig's List

+ Facebook

+ LinkedIn

+ GlassDoor

+ governmentjobs.com

+ Monster.com

+ Indeed.com

+ Employment Security Commission

+ Magazine/Newspaper

+ Other

02

If you listed "other" above please give specific web site, organization, or publication.

03

Please select your highest level of COMPLETED education.

+ Less than a High School Diploma or Equivalent (GED, HiSET, TASC)

+ High School Diploma or Equivalent (GED, HiSET, TASC)

+ Associates Degree

+ Bachelor's Degree

+ Master's Degree

+ Doctoral Degree (PhD, Juris Doctorate)

04

How many years of experience do you have in recreation programming and/or facility management?

+ No related experience

+ Less than 1 year of related experience

+ 1 year but less than 5 years

+ 5 years but less than 9 years

+ 9 or more years

05

Do you have a valid, unrestricted, North Carolina driver's license? (If you have a valid license from a State other than North Carolina, you must be willing and able to obtain a valid, unrestricted NC driver's license within 60 days of hire).

+ I have a valid, unrestricted NC driver's license.

+ I have a valid license from another State and I am willing to obtain a valid, unrestricted NC driver's license within 60 days.

+ I do not have a valid, unrestricted driver's license.

06

How many years of experience do you have supervising full time staff?

+ No supervisory experience

+ Some supervisory experience but less than 1 year

+ 1 year experience but less than 2 years

+ 2 years experience but less than 6 years

+ 6 or more years

07

Do you have experience in a lead role developing and/or managing community-based partnerships?

+ No

+ Yes

08

Do you have at least two years of experience managing a Recreation Center/Facility?

+ No

+ Yes

09

Have you worked with a team to steer programming development in new directions based on the needs of the community?

+ No

+ Yes

10

If you answered yes to the previous question, please give a brief explanation. If no experience, put NA.

11

Do you have a CPRP?

+ No

+ Yes

12

Do you have experience in ActiveNet or a similar recreation software?

+ Yes

+ No

13

If yes to the previous question, what software have you used? If no experience, put NA.

14

Do you have experience managing relationships with the community, either through engagement initiatives or partnerships with external organizations? If yes, please give a brief explanation.

+ Yes

+ No

15

If yes to the previous question, briefly describe your experience in this area. If you do not have this experience, indicate N/A.

Required Question