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Leasing Professional

Office Location: 601 First Street NW, Grand Rapids, MI 49504

Position Classification: Full-Time Regular

About This Opportunity

Rockford has an opening for a Leasing Professional on the Property Management team. The Property Management team at Rockford operates several properties throughout West Michigan in excellent/thriving locations. As a Leasing Professional, you will be the key liaison for prospective residents at several of our properties. We are searching for a friendly, outgoing individual who has previous leasing/sales experience and can offer great customer service. Essential duties of this position will be presenting properties and provided amenities in a positive light to prospective residents. This position reports directly to the Senior Property Manager.

Key Responsibilities

+ Works closely with the Assistant Property Manager to complete daily and weekly checklists.

+ Provides leasing information to prospect renters and tours them through the building and apartments.

+ Follows up with leasing leads and enters traffic into CRM.

+ Submits and follows up with work orders and our facilities team.

+ Become well rounded with property knowledge for the portfolio as a whole, assists with answering phone calls and conducting tours at multiple properties.

+ Creates leases and prepares move-ins; submits and follows up with work orders.

+ Builds relationships with residents and assists with various resident needs.

+ Other duties as assigned.

Requirements

Education Requirement:

+ An Associates Degree in Hospitality, Business Administration, Communications or similar.

Competency Requirements:

+ A minimum of two years of experience working in an administrative support role or similar (industry experience preferred).

+ High degree of confidentiality and extreme attention to detail.

+ Must possess superior oral and written communication and interpersonal skills.

+ Must possess the ability to organize, prioritize, and manage multiple task.

+ Yardi and Customer Relationship Management (CRM) experience is a plus.

+ Must have a working knowledge of MS Office, including strong skills in Excel, Word, and Outlook.

Benefits

Rockford offers competitive compensation, 401(k) with company match, comprehensive healthcare plans, generous paid time off including, continued learning and training opportunities, on-site health and wellness activities, tuition reimbursement, flexible work schedules, and access to industry-leading technology. Team members are also provided opportunities to help shape their community for future generations through volunteer time off and opportunities for involvement with local organizations.

Who We Are

For nearly 40 years, Rockford has been a trusted partner to thousands of clients across the U.S. With construction management, real estate development and property management services all under one roof, we view space from every angle. We think like owners, build with precision and operate to achieve long-term value—always committed to craftsmanship, quality and service.

Our talented team brings expertise and innovation to commercial, educational, industrial, health + well-being, hospitality, multi-unit and retail markets. From complex, large-scale construction, to smaller renovations, we tailor our services and approach to meet the unique needs of our clients and the communities they serve.

Recognized by Engineering News-Record as one of the Top 200 Contractors in the nation and consistently honored as one of the 101 Best and Brightest Companies to Work For, Rockford delivers more than buildings. We deliver results that last. We’re deeply invested in our people, our communities and the continued success of every project we touch—driven by a clear purpose: to Build a Better World.

Type of Environment

The work environment for this position is a typical office environment in which physical demands require the ability to sit for long periods of time. Intermittent movement will be necessary to perform requirements of the position such as accessing centrally located office equipment and may be subject to lifting of 35 lbs., bending, stooping, kneeling and climbing.

Rockford is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment. Rockford will not discriminate based on religion, race, color, national origin, age, sex (including pregnancy and related conditions, gender identity, and sexual orientation), height, weight, marital status, military service, partisan consideration, disability, genetic information, or any other reason prohibited by applicable federal and state laws.