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Animal Care and Control Director

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Animal Care and Control Director

Salary

$105,861.00 Annually

Location

Nashville, TN

Job Type

Full Time Health Civil Service

Job Number

HEA07957

Department

Health

Division

Animal Control

Opening Date

08/11/2025

Closing Date

9/11/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

Position Description

Directs and supervises the overall operation of the Metro Animal Care and Control (MACC) Program for the Metro Public Health Department (MPHD) of Nashville and Davidson County. Ensures humane animal care, efficient animal flow, exceptional customer service and appropriate allocation of resources. Works under the supervision of a Bureau Director who defines overall objectives and priorities of the work and is consulted on unusual or complex matters. Performs related duties as required.

If you have any questions about this position please contact MPHD HR at (615)-340-5640.

Typical Duties

+ Develops and drives the mission and direction of the MACC Program with short and long-range plans that meet the overall strategic goals of MPHD.

+ Stays abreast of current animal welfare issues as well as the changing needs of the fast-growing Nashville community.

+ Recommends, implements, and monitors policies and procedures for compliance with applicable state and local laws, rules, and regulations.

+ Oversees and directs planning and implementation of MACC efforts for community outreach, including education of the public and the licensing of animals.

+ Develops and maintains cooperative working relationships with the community and other agencies, including efforts to support pet retention, protect public health and safety, and mitigate public health risks.

+ Serves as key spokesperson and community leader, representing MACC to the media, and at local and regional meetings of governmental and non-profit animal care and control agencies and organizations.

+ Leads, supports, and participates in MACC and MPHD responses to disaster and emergency events.

+ Supervises the daily activities of all MACC personnel, monitoring their work and evaluating their performance.

+ Works cooperatively with the shelter supervisors, program coordinators, medical director, and staff to foster a spirit of teamwork.

+ Ensures staff receive required training and monitors staff adherence to Title VI, Title VII and other federal and state civil rights and employment laws and regulations.

+ Prepares and monitors the MACC budget, payroll processing and related fiscal functions.

+ Directs collection and recording of all fees authorized by the Animal Control Ordinance.

+ Utilizes software, including Chameleon, and technology tools to document Program activities and accurately report relevant data and metrics to staff and community stakeholders.

+ Ensures compliance with OSHA regulations.

Minimum Qualifications

+ Bachelor’s degree in Public Administration, Animal Science, Public Health, Law Enforcement, or related area. (Ten (10) years experience in directing and managing an Animal Services Program may be substituted for the Bachelor’s degree)

+ Seven (7) years experience in Animal Services

+ Three (3) years supervisory experience in Animal Services.

+ Licensure/Certification:

National Animal Control Association (NACA) I and NACA II Certification.

+ Animal Cruelty Investigation Certification.

+ Must complete sixteen (16) hours in additional approved continuing education credits in Animal Care and Control annually.

MPHD seeks to be a socially and culturally responsive organization that acknowledges and addresses historical and current inequities in our public health promotion and practice. Successful candidates will demonstrate the ability to work with multicultural communities.

Candidates with accreditations earned in a foreign institute are encouraged to apply, however at the present time MPHD is not sponsoring individuals through any of the US Government’s employment-based immigration programs.

Valid driver’s license, use of personal vehicle, and maintenance of valid personal vehicle insurance as required by Tennessee Law.

Preferred Experience, Knowledge, Skills, and Abilities

Preferred Certification:

+ Certified Animal Welfare Administrator (CAWA).

+ History of staff/team management, project management, and developing collaborative relationships essential.

+ Demonstrated ability to gather and analyze facts, devise solutions, and implement plans through effective leadership and interpersonal communications.

Working Environment/Physical Demands:

+ The work environment involves high risks with exposure to potentially dangerous situations or unusual environmental stress which may require a range of safety and other precautions.

+ The work requires considerable and strenuous physical exertion such as lifting heavy objects over 50 pounds, crouching or crawling in restricted areas, and defending oneself or others against physical attack from animals.

+ Perform routine keyboard operations.

+ Humanely restrain an animal, regardless of behavior or temperament.

+ Use protective clothing or gear.

+ Must receive pre-exposure rabies vaccinations.

+ Must control allergies through medication. May risk exposure to toxic and caustic chemicals, and animals/wildlife, including exposure to animal bites, scratches, and diseases such as Rabies, Ringworm, Bartonella, Lyme disease, and other zoonoses.

+ Noise level is moderate to very noisy.

Full-time, Civil Service positions -

10 Vacation Days per year (increasing after 5 years of service)

1 Sick Day per month

12 Paid Holidays per year

Public Safety - Sworn and Civilian positions -

20 vacation days per year

3 Personal days per year

1 Sick Day per month

12 paid holidays per year

Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.

Full-time, Non Civil Service positions - contact hiring department for benefits information

Seasonal/Temporary positions - no benefits offered.

01

Do you have a Bachelor's Degree Public Administration, Animal Science, Public Health, Law Enforcement, or related area ?

+ Yes

+ No

02

What is your highest level of education?

+ Less than High School or GED

+ High School or GED

+ Nursing Diploma

+ Associates Degree

+ Bachelors Degree

+ Advanced Degree

03

How many years of experience in directing and managing an Animal Services Program do you have ?

+ Less than 3 years

+ 3-6 years

+ 7-9 years

+ 10 years or more

04

How many years in Animal Services do you have ?

+ Less than 7 years

+ 7 - 9 years

+ 10 years

+ More than 10 years

05

Do you have a National Animal Control Association (NACA) I and NACA II Certification ?

+ Yes

+ No

06

Do you have an Animal Cruelty Investigation Certification ?

+ Yes

+ No

07

Are you a Certified Animal Welfare Administrator (CAWA) ?

+ Yes

+ No

08

I understand that all related work history/experience, education, certifications and/or licenses must be reflected on my application for this position. I further understand that an incomplete or misleading application may result in disqualification.

+ Yes

Required Question

Employer

Metropolitan Government of Nashville & Davidson County

Address

Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210

Phone

(615) 862-6640

Website

http://www.nashville.gov/Human-Resources/Employment-Opportunities.aspx

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