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Program Mgr, Community Solutions

Job Details

Job Location

Albany-Academy Main-NPCS - Albany, NY

Secondary Job Location(s)

Schenectady-Genium-NPCS - Schenectady, NY

Position Type

Full Time

Salary Range

$26.00 - $30.00 Hourly

Travel Percentage

Up to 50%

Description

As a Program Manager of Community Solutions and Peer Supports, you will supervise and support the specialized service array of Family and Youth Peer Advocacy. You will ensure that service provision, documentation, and training of staff meet defined standards. You will ensure that all direct reports who are credentialed youth or family peers maintain their professional peer credentials. You will also plan group services and family events to support parents and caregivers who are caring for a youth with behavioral, emotional and mental health issues.

You will report to the Director of Home & Community-based Services. You will work onsite with community travel, as this position interfaces with members of the community and staff in several office locations.

Responsibilities:

+ Supervise program staff and any assigned supervisors.

+ Ensure that service provision and documentation of all services meet defined program, agency and licensing standards

+ Coordinate referrals and case assignments

+ Oversee hiring and training of Family Peers and Youth Peers

+ Collaborate with community partners, including county SPOA coordinators, school personnel, and other service providers who may work with the family or assigned youth

+ Provide program statistics as needed by county contracts or licensing oversight bodies and participate in outside audits.

+ Be knowledgeable of resources available to support family's needs

+ Use own lived experience as a Credentialed Family Peer to advocate for family-driven care principles and to model appropriate use of lived experience advocating for family voice and choice

Requirements and Education:

+ Professional Family Peer Credential required.

+ Five years of related experience, or equivalent experience

+ High School Diploma required

+ Driver's license required

Benefits

+ Health care package: medical, dental, and vision

+ Tuition reimbursement

+ Paid time off

+ Holiday Pay

+ 401 (K) plan

+ Life Insurance

+ Loan repayment assistance

+ Free training/CEU opportunities

Northern Rivers Family of Services is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.

Northern Rivers Family Services is committed to keeping a safe and healthy working environment for all employees and the clients we serve. As an employee of Northern Rivers Family Services, you will be expected to perform your job in the safest possible manner and to acknowledge that safety is an important part of everyday performance. As an employee of Northern Rivers Family Services, you will adhere to all safety procedures and take part in safety program activities.