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Equal Opportunity Specialist 1

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Equal Opportunity Specialist 1

Salary

$51,971.00 - $79,062.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2025-32609-05221

Department

Department of Transportation

Division

TR Equal Optnty

Opening Date

09/04/2025

Closing Date

9/17/2025 11:59 PM Eastern

Job Code

05221

Position Number

00258363

Union

Non Union

Bargaining Unit

A3

Pay Group

ST06

Bureau / Division Code

00083600

Bureau / Division

Bureau of Equal Opportunity

Worksite Address

400 North Street

City

Harrisburg, Pennsylvania

Zip Code

17120

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

Are you driven by a desire to promote fairness and equity in the workplace? We are looking for a passionate and proactive Equal Opportunity Specialist 1 to join our team and help advance diversity, equity, and inclusion initiatives within our organization. In this vital role, you will be instrumental in our diversity recruitment efforts. If you are ready to take on this rewarding challenge, we invite you to apply today!

DESCRIPTION OF WORK

In this position, you will be responsible for processing applications and conducting investigations related to the Disadvantaged Business Enterprise (DBE) Program. Your efforts will ensure that the operations of applicant firms are managed efficiently and effectively, allowing only legitimate Airport Concessionaire DBEs and DBEs to participate in the Pennsylvania Unified Certification Program (PA UCP).

Work Schedule and Additional Information:

+ Full-time employment

+ Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.

+ Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.

+ Salary: In some cases, the starting salary may be non-negotiable.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ Successful completion of the Human Resource Management Trainee program (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration) ;or

+ One year as an Equal Opportunity Assistant or Human Resource Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration) ;or

+ One year of paraprofessional analytical experience in an equal opportunity or human resource program ; or

+ An equivalent combination of experience and training .

Other Requirements:

+ You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

+ You must be able to perform essential job functions.

How to Apply:

+ Resumes, cover letters, and similar documents willnot be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements will eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

+ Your score is valid for this specific posting only.

+ You must provide complete and accurate information or:

+ your score may be lower than deserved.

+ you may be disqualified.

+ You may only apply/test once for this posting.

+ Your results will be provided via email.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Have you successfully completed the Commonwealth of Pennsylvania's Human Resource Management Trainee program?

+ Yes

+ No

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

Have you been employed by the Commonwealth of Pennsylvania as an Equal Opportunity Assistant or Human Resource Assistant 2 for one or more years full-time?

+ Yes

+ No

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

05

How much full-time paraprofessional analytical experience do you possess in an equal opportunity or human resource program?

+ 1 year or more

+ 6 months but less than 1 year

+ Less than 6 months

+ None

06

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

07

How much college coursework have you completed in business administration, criminal justice, communications, journalism, public administration, pre-law, law, law enforcement, policy, regulatory affairs, human resources, history, psychology, sociology, American studies, African-American studies, political science, racial justice, or diversity, equity, and inclusion? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org (”www.naces.org”target=_blank”) and clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ 30 credits or more

+ Less than 30 credits

+ None

08

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

+ Yes

09

WORK BEHAVIOR 1 – REVIEW AND ANALYZE INFORMATION

Gathers, reviews, analyzes, and interprets documents such as applications, financial data, legal documents, statistical summaries, and reports for completeness and accuracy of content related to regulatory requirements. Communicates findings to adjust or correct inaccuracies and requests additional information as necessary.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience reviewing and analyzing documents for completeness and accuracy of content related to regulatory requirements. I communicated my findings to adjust or correct inaccuracies and requested additional information as necessary.

+ B. I have experience reviewing and analyzing documents for completeness and accuracy of content OTHER THAN related to regulatory requirements. I communicated my findings to adjust or correct and requested additional information as necessary.

+ C. I have successfully completed college-level coursework related to data analysis, statistics, or research methods.

+ D. I have NO experience or education related to this work behavior.

10

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ The type(s) of documents you reviewed and analyzed

+ Your specific duties and responsibilities

11

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

12

WORK BEHAVIOR 2 – PROVIDE TECHNICAL ASSISTANCE/CUSTOMER SERVICE

Provides guidance and technical assistance to coworkers, customers, contractors, or stakeholders regarding program requirements and procedures, status of applications, requests for extensions, and complaints regarding all aspects of program areas. Provides information and appropriate responses to inquiries regarding program areas.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience providing guidance and technical assistance to others regarding requirements or procedures and complaints.

+ B. I have experience providing guidance and technical assistance to others regarding requirements or procedures. I forwarded complaints to the appropriate program area for resolution.

+ C. I have successfully completed college-level coursework related to public relations, conflict resolution, and conflict management.

+ D. I have NO experience or coursework related to this work behavior.

13

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ Your experience providing technical assistant/customer service

+ Your specific duties and responsibilities

14

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

15

WORK BEHAVIOR 3 – MONITORING AND REVIEWING

Monitors and reviews the implementation of program regulations through information collected to determine if programs are being carried out, to evaluate the quality of the planning process, and to make changes and adjustments as necessary. This includes reviewing data sources, program updates, and regulatory changes to ensure state and federal compliance.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience monitoring and reviewing the implementation of program regulations to ensure effectiveness of the planning process and compliance with state and federal requirements. I made changes and adjustments as necessary.

+ B. I have experience monitoring and reviewing the implementation of program regulations to ensure effectiveness of the planning process and compliance with state and federal requirements. Someone else made changes and adjustments as necessary.

+ C. I have successfully completed college coursework related to program evaluation.

+ D. I have no experience or coursework related to this work behavior.

16

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ Your experience monitoring and reviewing programs

+ Your specific duties and responsibilities

17

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

18

WORK BEHAVIOR 4 – REVIEW AND MAINTAIN DATABASE FILES, MANUALS, AND DOCUMENTS

Reviews and maintains database files, manuals, and other documents. Updates corresponding documents when necessary and sends the appropriate documentation to all parties. Evaluates submissions of documents to ensure clarity and ease of understanding. Maintains and tracks relevant review dates and document status using electronic databases and paper case files.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience reviewing and maintaining database files, manuals, and other documents. I was responsible for ensuring all information was present AND accurate.

+ B. I have experience reviewing and maintaining database files, documents or manuals. I was responsible for ensuring all information was present but did NOT review the information for accuracy.

+ C. I have successfully completed college-level coursework related to documents management, records retention, record keeping, information confidentiality, or records management.

+ D. I have no experience or education related to this work behavior.

19

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ Your experience reviewing and maintain database files, manuals and documents

+ Your specific duties and responsibilities

20

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

21

WORK BEHAVIOR 5 – WRITING REPORTS, GUIDELINES, AND LETTERS

Writes technical, narrative, or analytical reports on program compliance based on the conclusions of the review of contractors, grantees, and service providers. Composes documents such as emails, letters, and portions of reports in order to record information, respond to correspondence, or disseminate information. Develops and updates program guidelines, criteria, and reporting mechanisms to be used by coworkers, customers, contractors, or stakeholders.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience authoring technical, narrative, or analytical reports, and various types of documents. I was responsible for the final document that conveyed customized information to the intended recipients.

+ B. I have experience drafting technical, narrative, or analytical reports; however, someone else was responsible for the final version that conveyed customized information to the intended recipients.

+ C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, journalism, or communications.

+ D. I have NO experience or coursework related to this work behavior.

22

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ Your experience writing reports

+ Your specific duties and responsibilities

23

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov