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Description

This position is responsible for ensuring that all products and packages produced and/or distributed by the Canadian site meet Estee Lauder quality standards. It provides leadership and direction to drive the multiple manufacturing plants and suppliers towards higher quality products and processes.

In addition, the position is responsible to create, install and improve Quality Systems to ensure compliance to applicable regulations such as Health Canada GMP and US FDA. This includes products manufactured outside of Canada, imported and placed on the Canadian market.

This position has responsibility for exempt and non⁃exempt personnel in all QA groups at all Canadian Estee Lauder manufacturing and distribution locations. The QA ED is a key member of the Canadian Site Leadership team and is expected to provide overall leadership on the site, contributing to the success of the total site. This position uses experience and expertise to make judgment calls that support the best interest ofthe company and the customer globally.

1. Ensure compliance to quality policies and procedures, install, maintain and improve quality systems, identify and implement continuous improvement opportunities, oversee site, laboratory and micro audits, ensure root cause investigations are completed and preventive action plans implemented in a timely and thorough manner, assure all materials, manufactured and received, meet specifications and are fit for purpose.

2. Ensure compliance to quality regulations as they apply to the Canada site and products supplied from the Canada site to global markets. Ensure compliance of products distributed in Canada from global sources. Maintain an up to date knowledge and understanding of regulatory requirements and compliance.

3. Provide Quality leadership to the Canada site. Oversee the employee training program for Quality to ensure employees are trained to meet Quality expectations for their role. Insure high touch competencies and talent development processes are established for all QA employees. Lead the measurement and improvement of activities having an impact on product and package quality.

4. Lead the understanding and implementation of the EL, Global Supply Chain and QA Strategies to all Canada site QA employees, to assure that employees understand their role and impact to the strategies. Actively build a collaborative relationship with GBSC, Supply Planning, Receiving, Distribution, Operations, Packaging Development, Consumer Relations, Marketing and Product Development, as they relate to Canada site activities.

5. Lead the investigation of quality issues to a timely and complete resolution. Engage the relevant organizations for products supplied from the Canada site.

6. Manage the QA budget and staffing requirements. Review the monthly department spending to assure budget requirements are met. Actively benchmarks with both internal and external organizations to further expand knowledge/skills and identify improvement opportunities for the organization.

7. Assure that Canadian 3rd party facilities comply with Estee Lauder Quality standards and Canadian drug GMP regulations.

Qualifications

• BS in Engineering / Technical / Science

• 10⁃15 years of experience in QA Management or a related field

• Six Sigma and/or professional certification preferred

• Knowledge of component manufacturing processes

• Thorough knowledge of manufacturing, production and testing processes and utilization of quality metrics

• Excellent communication, analytical, leadership and inter⁃personal skills

• Superior project management, prioritization, organization and planning skills ⁃

Good understanding of regulatory requirements for the manufacture of cosmetic drug products (including a thorough knowledge of Health Canada and US FDA regulations)

• 5% travel

Equal Opportunity Employer

It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [email protected].