• Field Tech II

    CompuCom (Los Angeles, CA)


    At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0%22%20\l%20%22/) **, ** you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

     

    Our client is currently seeking a qualified **Level 2 Field Technician** to join their team **onsite** in Los Angeles, CA and provide end-user support. The ideal candidate must have a valid driver’s license and reliable transportation. Ability to travel between multiple locations in the region is required.

    Duties and Responsibilities** **:

    + Provide exceptional customer service interfacing with high-profile client executives onsite

    + Manage triage, troubleshooting, and resolution to client scope on IT equipment

    + Document efforts, issues, resolutions, and close cases / tickets daily

    + Insight into POS, PC, Printers, Thin Clients, Client, Servers, Network switch equipment

    + Complete all assigned projects and tasks

    Skills and Qualifications** **:

    + Minimum 1 to 2+ years of IT support work experience

    + Familiarity with various operating systems (e.g. Windows OS, OSX, Linux / Unix)

    + A+ Certification

    + OEM Certifications (Dell / Lenovo, Etc.)

    + Apple / Mac Experience

    + Experience imaging from Network and USB

    + Laptop / Desktop / Printer hardware and software support experience

    + ServiceNow experience a plus

    + Excellent time management and reporting skills

    **Wage Range** :

     

    The hourly rate for this position is between $19.50 - $28.50 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

    Benefits** **:

    The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

     

    The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

     

    W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

     

    _We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance._

     

    CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit  www.compucom.com .

    \#INDCCStaffing

    CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.