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UPMC Corporate Legal is hiring a Program Manager, Audit and Compliance for Disability and Civil Rights. This role will work Monday through Friday during business hours in Oakland.

This individual will be Coordinating compliance with civil rights laws, regulations and standards including but not limited to Title III of the Americans with Disabilities Act (ADA), Section 1557 of the Affordable Care Act, and Section 504 of the Rehabilitation Act. The role will lead systemwide facility evaluation for ADA compliance, recommend accessible solutions, monitor construction and remediation plans, track expenses related to accessibility, and develop training programs for staff. As well as promoting accessibility in all aspects of healthcare facilities operations. Serve as a subject matter expert on disability accommodation and compliance issues for the UPMC Health System.

The position will focus on work over Construction, architecture design, as well as maintenance and facilities. If you have prior experience in these fields, this could be the job for you!

Responsibilities:

+ Communicate and design implementation protocols for managing accessibility for the system in collaboration with Corporate Real Estate, Construction Management, Planning & Design, Computer-aided Facilities Management, and Facilities & Maintenance.

+ Explain complex legal topics or regulations specific to healthcare in simplified language through various forms of communication.

+ Create training materials on civil rights, accessibility and ADA compliance for staff at all levels.

+ Lead compliance audits and grievance investigations; develop materials to identify civil rights and accessibility issues in facilities.

+ Monitor and provide technical assistance for disability accommodations.

+ Identify trends and opportunities for process improvements in civil rights and accessibility compliance.

+ Liaise with UPMC Corporate and clinical departments on accessibility requirements and compliance.

+ Evaluate facilities for compliance, including measuring accessible routes and equipment.

+ Review design and construction plans for ADA compliance.

+ Develop compliance reports and track progress on accessibility goals.

+ Collaborate with various departments to manage expenses related to accessibility.

+ Bachelor's degree in a relevant field including but not limited to: Architecture, Interior Architecture Design, Public Health Administration, Construction Project Management, Rehabilitation Engineering, Industrial Engineering, Risk Management, Property Management, Urban Planning, Education or Nursing.

+ Master's, JD or ADA Coordinator Certification preferred.

+ Minimum of three years in project management or related roles required.

+ Experience with healthcare facility design and construction preferred.

+ Knowledge of accessibility regulations and building codes and ability to evaluate facilities for compliance and teach others to do so.? Strong business communication skills and acumen.

Regulatory Knowledge:

+ Understanding of civil rights laws, including the ADA and Section 504 of the Rehabilitation Act, and Section 1557 of the Affordable Care Act, as well as related federal, state and local regulations specific to healthcare entities.

Project Management:

+ Ability to lead plan, execute, and oversee projects related to accessibility compliance, including budgeting and documentation. Ability to manage multiple projects and deadlines effectively in remote locations.

+ Audit and Compliance Skills: Proactively audit processes, practices and documents to identify weaknesses. Experience in conducting audits to assess compliance with accessibility standards and identifying areas for improvement.

+ Ability to physically evaluate facilities by measuring entrances, accessible routes, furniture and equipment and slopes requiredPolicy Development:

+ Assist in the development and implementation of compliance policies and procedures.

Communication Skills:

+ Strong written and verbal communication abilities to develop training materials and liaise with various stakeholders.

Technical Proficiency:

+ Familiarity with operational, construction and maintenance procedures, as well as proficiency in software for data analysis and project management.

Problem-Solving:

+ Ability to analyze complex issues related to civil rights, accessibility and develop effective solutions.,? Training and Development: Skills in creating and delivering training programs for staff on civil rights and accessibility matters.

Collaboration:

+ Ability to work effectively with diverse teams, including corporate departments and clinical partners, to ensure compliance.

Attention to Detail:

+ Strong observational skills to evaluate facilities for compliance and accessibility issues.

Leadership Skills in Change Management:

+ Strong critical thinking and presentation skills with an ability to advocate for people with disabilities and other under-represented groups.

Supervisory Skills:

+ Effectively oversees and manages team operations, ensuring productivity and adherence to systemwide policies. Demonstrates strong organizational abilities, clear communication, and the capacity to mentor and develop team members.

Computer Skills:

+ Ability to perform advanced functions in word processing, presentation software, electronic mail/calendar, spreadsheet, database and project management software management (building analyzing and organizing data). Licensure, Certifications, and Clearances:

+ Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran