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GLPP Cardiology is seeking a professional and detail-oriented Office Assistant to support our busy and compassionate care team. This role involves scheduling appointments, greeting patients, managing records, and ensuring smooth communication across departments. Prior experience in a medical office or administrative setting is preferred, as it will help you thrive in this fast-paced environment. If you're ready to contribute to high-quality patient care and grow within a respected healthcare organization, we encourage you to apply!

This full-time position will work Monday through Friday, typically between the hours of 8:00am and 4:30pm. Travel to the Fredonia office may be required on occasion. No holidays, evenings or weekends are required!

_Title and starting pay rate of this position may vary based on years of experience._

Responsibilities:

+ Verify necessary information and records in the medical record and computerized scheduling system.

+ Schedule, coordinate, and reschedule patient's appointments.

+ Relay necessary messages to staff and providers.

+ Greet and register patients in a polite, prompt, helpful manner.

+ Provide any necessary instructions/directions.

+ Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.

+ Maintain clean, orderly waiting area including beverage area and reading materials.

+ Prepare patient charts for upcoming appointments.

+ Answer telephone, screens calls, takes messages, and provides information.

+ Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.

+ Complete necessary paperwork such as encounter forms and referrals.

+ Use computer system to generate information necessary for billing.

+ Answer questions regarding patient appointments and testing.

+ Complies with all UPMC Health System policies and procedures.

+ Maintain strict confidentiality related to medical records and other data.

+ Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.

+ High school diploma or GED is required.

+ 1 year work experience, preferably in a medical office setting.

+ Knowledge of medical terminology preferred.

+ Word processing and computer experience preferred.Licensure, Certifications, and Clearances:UPMC is an Equal Opportunity Employer/Disability/Veteran