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At this time, Wayfair does not provide visa sponsorship for employment authorization for this position.

Must be on-site in Boston, MA (Monday-Thursday)

The salary range for this position is $104,500 - 118,250. The base pay offered may vary depending on location, job-related knowledge, skills, and experience.

Senior Business Analyst, Transportation & Delivery Process

We're looking for a Senior Business Analyst to join our Transportation & Delivery Process and Technology Enablement team. In this role, you'll be a key player in implementing new technology and processes for our last-mile delivery network. Your responsibilities will include gathering requirements from business stakeholders, validating them with our engineering team, and supporting the successful rollout of new solutions. You'll also be responsible for providing valuable insights into project performance.

Who We Are

The Global T&D Process & Technology Enablement team is the driving force behind significant change at Wayfair. We are the "go-to" team for any disruptive technology or process in the first, middle, or last mile of our supply chain. We ensure successful implementations by bringing the right people together, considering all implications during the design and build phases, and tracking the success of our rollouts. Our team is based in Boston but travels frequently to our Home Delivery Operations facilities to oversee new launches.

What You'll Do

We are looking for an analytical, action-oriented, and collaborative individual who can translate business problems to tech improvements, actionable insights and data driven solutions within the last mile delivery space, to influence operational results and tech systems. Successful individuals in this role excel at both qualitative and quantitative analysis while also being eager to communicate upward and outward to tell a concise story through data.

+ Become a SME in Wayfair’s last mile tech and processes in order to answer questions from business stakeholder’s & execution and attend process and tech escalations

+ Become a liaison between engineering and business stakeholders to funnel the right requirements and convert them into product or process enhancements

+ Communicate regularly with cross functional partners to understand process gaps, business trends and new ways to break down problems into solutions

+ Engage in roadmapping and prioritization through diligent opportunity sizing and scoping efforts

+ Build dashboards, visualizations and prototypes to translate data sets into insights and actions

+ Conduct ad hoc analyses and build advanced reports

+ Support tech and process rollout from requirements gathering to launch

+ Manage processes and multiple engagements with key cross-functional partners

What You'll Need

+ Bachelor’s degree in a quantitative field

+ 2+ years of professional experience

+ Team-first attitude with enthusiasm for cross-functional collaboration

+ High attention to detail and proven ability to manage multiple, competing priorities simultaneously

+ An entrepreneurial spirit and mindset; you must be adaptable and comfortable with change.

+ Potential travel to Wayfair sites up to once/month

+ Advanced experience with Microsoft Excel or Google Sheets, SQL or GBQ, and data visualization tools such as Google Data Studio (Looker, Tableau, or PowerBI)

An Important Note about Wayfair's In-Office Policy:

All Boston-based interns, Co-ops, and corporate employees will be in office in a hybrid capacity. Employees will work in the office on designated days, Monday - Thursday, and work remotely Friday.

At this time, Wayfair does not provide sponsorship for employment authorization for this position.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].