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Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Job Summary:

The Telecommunications Provisioning Analyst will support the day-to-day billing and provisioning for telecommunication circuits and systems supporting voice, data, collaboration, and network infrastructure. We are seeking a highly motivated and detail-oriented individual whose day-to-day work will include the ordering and coordination of new telecom circuits throughout the provisioning life cycle. This role will also entail a Telecom Expense Management component in which the successful candidate will be responsible for day-to-day telecom expenses, ensuring and providing consistent customer service experience that exceeds expectations. As part of the provisioning of services and technologies this role will be required to work closely with telecom carriers and internal technology and business units. The position will work collaboratively with other teams to ensure circuits are delivered both timely and accurately. The individual will understand telecom related technologies. The individual will assist their team in project planning, cost analysis and vendor comparisons when researching new solutions. This role will work with external third parties and service providers to both implement and support telecom circuits and technologies. This individual will provide support involving frequent exercise of sound judgment, initiative, and diplomacy.

What You will do:

+ Execute work against identified strategic needs within the telecommunications arena and work with business units and larger organizations to ensure appropriate delivery of services.

+ Support with leadership and architecture teams to implement new technologies and collaborate on network initiatives and cloud platform solutions connectivity.

+ Assist in operational planning processes and provide exceptional customer service and support to internal stakeholders.

+ Assist with placing and managing orders, while properly documenting.

+ Partner with cross functional teams on initiatives and improvements as directed.

+ Assist with managing the telecom inventory as well as ensure timely payment of invoices within the Telecommunication Expense Management service.

+ Assist with the collection, analysis, and interpretation of data to assess and define service areas, including the preparation of clear and concise documentation to support conclusions and findings.

+ Maintain technical and business knowledge of industry directions and trends.

+ Assists the adoption of (and commitment towards) service improvements.

+ Collaborate within a team of highly skilled individuals, remain engaged, work with excellence, and execute in a timely manner on assigned initiatives and deliverables.

What You Are Good At:

+ Dynamically contribute energy and enthusiasm to daily tasks, to interactions, and to the overall environment.

+ Demonstrating an unparalleled work ethic by producing complete, polished deliverables with a persistent mission-focused, confidently asks “Why?” as often as necessary to get to the root of the matter.

+ Respect others’ opinions, beliefs, and culture by listening to ideas, sharing thoughts, and working independently and together to contribute insights to the leaders.

+ Forthright by speaking with conviction, pushes back based on understanding, and respectfully.

+ Inquisitively seeks deeper explanations of how things work, not the surface-level description, but goes beyond gaining knowledge.

+ Shows up ready to think, always prepared to get on with the day’s assignments by contributing analytical insights that meet time-sensitive, reasonable requests.

+ Acting honorably by knowing what’s right, what’s appropriate and acting accordingly.

Qualifications:

What you bring to the table:

+ 2+ years of relevant experience with a bachelor’s degree or 6+ years of equivalent relevant professional experience.

+ 2+ years of telecom circuit provisioning, implementation, and financial management.

+ Project management experience is a plus.

+ 1+ years of working with a Telecom Expense Management toolset.

+ Working knowledge of Telecommunication network experience with an understanding of network transport technologies (MPLS, Access Mechanisms, PSTN, etc.).

+ Excellent organizational and interpersonal skills as well as problem solving, negotiation and follow-up skills; strong calendar management. Proactive and a self-starter.

+ Ability to organize and coordinate multiple activities with successful results.

+ Excellent verbal and written communications skills.

Preferred Requirements:

+ Knowledge of facilities management including Building construction milestones, electrical readiness, telecommunication trenching / route engineering and alarm panel telecommunication requirements.

+ Experience working in an outsourced environment, the ability to drive designs and operational expectations thru contractual relationships.

•Visa sponsorship/support is based on business needs. We do not anticipate providing visa sponsorship/support for this position.”

The typical base pay range for this role is between **$85K - $110K** depending on job-related knowledge, skills, experience and location. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary (https://careers.mufgamericas.com/sites/default/files/document/2023-01/mb-live-well-work-well.pdf)

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

Our Culture Principles

+ Client Centric

+ People Focused

+ Listen Up. Speak Up.

+ Innovate & Simplify

+ Own & Execute