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ESFM

Position Title: RESIDENT REGIONAL MANAGER

Salary: $115,000 - $130,000

Pay Grade: 17

Other Forms of Compensation:

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance&Engineering, ESG Programming, Laboratory Support Services, Janitorial&Industrial Cleaning, Landscaping&Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil&gas and manufacturing markets.

_This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected]._

Job Summary

The **Resident Regional Manager** will be the campus leader for Compass One. In the eyes of the client, this is the person that best represents our company. Extremely strong communication, organizational and time management skills are essential for success in this position.

Responsible for the overall direct management of the campus Support Services. Responsible for successfully coordinating and supporting all sector activities of the campus, including ultimate financial responsibility by management. Works with all levels of the campus staff in all matters relating to the client satisfaction. Fiscal responsibilities may be greater than $15 MM. This position requires a much larger role in the administrative function.

Essential Duties and Responsibilities:

Travel Required- 15%

Achieve Budget/Financial Responsibilities

Develops financial forecasts and balances programs and resources for account(s)

Responsible for attainment of financial goals for the account(s).

Responsible for accuracy and timeliness of financial data and statistics.

Reviews and analyzes financial statements, weekly operating reports and other financial results.

Monitors and audits the accounting and control process within the account(s).

Customer Relations

Maintains and supports client satisfaction at a level that ensures account retention.

Administers required client/customer surveys (and other feedback instruments) and responds in a timely and effective manner.

Ensures that all employees demonstrate an aggressive hospitality (respect) orientation toward customers and clients.

Promotes client awareness of program alternatives and the availability of corporate resources.

Monitors and ensures compliance with the provisions of client contracts.

Assist in customizing programs to meet each account's unique needs as required.

Monitors client communications effectiveness including communicating the benefits of maintaining Eurest Corporate Services as the services management provider.

Assist in developing and/or monitoring a district/unit business plan and reporting to clients as needed.

Operation Excellence

Increases regional revenue and/or operating profit contribution by promoting and monitoring the building of services and creating other opportunities for growth.

Maintains an awareness of the competition and market conditions internal and external to the accounts and districts.

Coordinates with other functional areas the resale (reassessment and rebid) process.

Promotes and leverages Eurest Corporate Services resources to maximize advantage throughout the region.

Identifies and recommends new sale opportunities.

Responsible for approval of the costing in the sales/survey process.

Active involvement with sales vice president and/or sales directors in the bid and selling process as required.

Evaluate and justify supplies, equipment and purchases as needed.

Plan, organize, direct, coordinate and supervise functions and activities of the department

Establish work standards and work flow.

Required

+ Bachelor’s Degree or equivalent combination of education and experience. 5 Years B&I experience

Preferred

+ Facilities Management Certification (FMC) Establish work standards and workflow

Apply to ESFM Services today!

_ESFM is a member of Compass Group USA_

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.

Associates at ESFM are offered many fantastic benefits.

+ Medical

+ Dental

+ Vision

+ Life Insurance/ AD

+ Disability Insurance

+ Retirement Plan

+ Paid Time Off

+ Holiday Time Off (varies by site/state)

+ Associate Shopping Program

+ Health and Wellness Programs

+ Discount Marketplace

+ Identity Theft Protection

+ Pet Insurance

+ Commuter Benefits

+ Employee Assistance Program

+ Flexible Spending Accounts (FSAs)

+ Paid Parental Leave

+ Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_ESFM.pdf) for paid time off benefits information.

Req ID:1457821

ESFM

Brandy Wilson