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Job Description

Insight Global is seeking a Desktop Technician to work for a client out of the Scottsdale area. This role will be on site 5 days a week supporting associates in person as well as phone support for associates across the United States. This role requires someone with good time management skills and customer relationship skills. You will be the sole technicians at this location supporting internal employees with various issues ranging from password resets, hardware support, O365 troubleshooting, VDI issues and some conference room set ups. This position is looking to start immediately for a 6 month contract to hire. This position is looking to start ASAP.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 3+ years of experience in a desktop technician role doing onsite and remote/phone support

• Experienced with ticketing systems

• Client uses Sysaid

• Experience with conference room and desktop set ups

• Experience with password resets and O365 troubleshooting

• Experience with hardware support, password resets and AV support

Go-getter/self-starter • Experience with Citrix or other VDI environments null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].