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2026 Internship \- Customer Accounts

Description

JOB SUMMARY:

Responsible for accomplishing the primary duties as listed and assist ing the Customer Account Administration department during customer visits to assure the visit is a successful, rewarding experience while managing and helping facilitate the logistical needs\. Operate under the same policy guidelines as CAM \(Customer Account Managers\) and with decision making authority specifically delegated by CAMs \.

JOB RESPONSIBILITIES:

Prepare customer name badges, signs and run Restricted Party Screenings\.Assists Customer Account Managers \(CAM\), customers, staff, sales and Senior Management in accommodating all meeting requirements \(catering, special requests, etc\.\) for aircraft deliveries, spec sessions and pre\-sale prospect visits\.Assists in transporting customers from one location to another\.Assists CAM's in providing regular updates for progress of customer's aircraft\.Reconcile aircraft order with SAP and Purchase Agreement\. Verify and maintain accuracy of SAP milestone dates as well as customer aircraft orders in SAP\.Assists CAM's with day\-to\-day activities, including but not limited to; aircraft progress photos, ordering models, customer gifts, mailout of customer samples, visitor memo creation and aircraft registration requests\.Represent Textron Aviation as necessary for spec sessions, deliveries and/or customer visits schedules, technical Aircraft acceptance, production line and/or Textron Aviation facility tours, entertainment, gift shop visits, and customer transportation\. This involves significant telephone, email and face to face interaction with the customer\.Act as a liaison between various departments within Textron Aviation to obtain support material for customers\.Effectively communicate information to a diverse audience of customers, both internally and externally, maintaining a professional appearance and demeanor\.Manage and/or participate in special projects as they occur \(e\.g\. new aircraft roll\-out, creating and maintaining CAM standard operating procedures manual, document generator, enhancing customer experience, etc \)\.

Qualifications

EDUCATION / EXPERIENCE :

Pursuing a Bachelor's degree in Business , Marketing, Engineering or related field

Q UALIF ICAT I ONS :

Willingness to learn, adapt and contributeStrong written and verbal business communication skillsExcellent customer service skillsAbility to work in a highly matrixed and team\-centric environmentAbility to influence and lead many concurrent processesExperience with Microsoft Office products, e\.g\., Word, Excel, Project ManagerBasic knowledge of busi ness and managerial principlesAbility to speak Portuguese preferredAbility to speak Spanish preferred

Applicants must be authorized to work lawfully in the U\.S\. for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F\-1 students and J\-1 exchange visitors who will need employment sponsorship\.

Summer internships are 40 hours per week typically from late\-May to early\-August lasting 10 weeks \.

Candidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager\.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job\. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified\.

**Recruiting Timeline:** Applications for this position will be accepted through October 31, 2025\. The application window may be shortened or extended based on candidate flow and business needs\. We encourage you to apply as soon as possible, and review the location for this role to ensure it aligns to your location preferences as all roles are on site at a Textron business unit\.

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex \(including pregnancy and sexual orientation\), genetic information or any other characteristic protected by law\.

**Recruiting Company:** Textron Aviation

**Primary Location:** US-Kansas-Wichita

**Job Function:** Business Development

**Schedule:** Full-time

**Job Level:** Individual Contributor

**Job Type:** Internship / Co-Op

**Shift:** First Shift

**Job Posting:** 09/01/2025, 12:01:00 AM

**Job Number:** 333150