• Intern, Business Intelligence

    ArcBest (Fort Smith, AR)


    Job Description

    The Business Intelligence Intern (Summer 2026) is responsible for the completion of descriptive analytical reports and dashboards to drive business decisions and strategy. This position completes projects that impact all areas of ArcBest and its subsidiaries on a wide and ever-changing variety of subjects.

    Responsibilities

    * Design, develop, deploy, and document enterprise business intelligence solutions that leverage common data architecture and data optimization approaches.

    * Collaborate with and support business analysts throughout the enterprise on best practice analytics strategies and techniques.

    * Utilize offered training opportunities with assigned trainer, self-study and offered courses.

    * Analyze user requirements and design functional specifications based on findings for BI solutions and estimate effort needed.

    * Test, troubleshoot, evaluate, and improve performance on business intelligence artifacts.

    * Participate in special projects.

    * Other duties and projects, as assigned.

    * Work with stakeholders to document user requirements for data, dashboards, and reports.

    Requirements

    Education:

    * Currently pursuing a degree in Analytics or a related field.

    Experience:

    * Prior experience or coursework in data modeling, requirements analysis, business analysis, data storytelling and visualization, preferred

    Computer Skills:

    * Working knowledge of Microsoft 365 applications, SQL and Power BI, required

    Additional Requirements:

    * Knowledge of relational and multidimensional database designs, warehousing processes and designs, various business intelligence platforms, and software development technologies (Visual Studio preferred).

    Competencies:

    * Accuracy and Attention to Detail

    * Application Development Tools

    * Business Intelligence

    * Business Performance Management

    * Interpersonal Relationships

    * Modeling: Data, Process, Events, Objects

    * Producing Results

    * Query and Database Access Tools

     

    Other Details

    Work Hours:

    * This is a temporary intern position during the summer months of 2026. Work schedule will generally fall between 8:00 am - 5:00 pm with occasional irregular hours depending on workload.

    Compensation:

    * This is an hourly position paid biweekly.

    About Us

    ArcBest® is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. We offer ground, air, and ocean transportation through various capacity providers, including our LTL carrier ABF Freight®, our truckload service MoLo®, and our expedite fleet, Panther Premium Logistics®. Through our managed solutions, we partner with customers to create logistics strategies that increase operational efficiencies, reduce costs and give better insights into their supply chains. We also offer moving services through U-Pack®. Our technology and innovations team, ArcBest Technologies, provides custom-built solutions, leading-edge technology, and advanced analytics that help support our customers and optimize supply chains. Want to join the ArcBest team? We're looking for top talent who supports our values-driven culture and is driven to deliver an excellent customer experience.

     

    An Equal Opportunity Employer M/F/Vet/Disability