• E-Commerce Sales Analyst & Support Specialist

    Access Dubuque (Dubuque, IA)


    E-Commerce Sales Analyst & Support Specialist

    Specialized Recruiting Group

    1 Positions

    ID: 78218

    Posted On 08/15/2025

     

    Job Overview

     

    We are seeking a highly skilled **E-Commerce Sales Analyst & Support Specialist** with deep expertise primarily in **Amazon FBA (Fulfilled by Amazon) as well as FBM (Fulfilled by Merchant) operations** to join our client’s team. This role is pivotal in driving sales performance, optimizing product listings, and ensuring seamless customer experience.

     

    The ideal candidate will be analytical, detail-oriented, and tech-savvy, with a proven track record of managing and growing Amazon sales channels.

    Key Responsibilities

    Amazon FBA Management

    + Analyze category and product-level sales trends to identify growth opportunities.

    + Ensure all Amazon listings are optimized with accurate imagery, video, and compelling copy.

    + Monitor and adjust pricing strategies based on Amazon algorithms and competitive landscape.

    + Collaborate with Amazon support to resolve issues and explore new promotional opportunities.

    + Identify new product categories to enter on Amazon.

    E-Commerce Operations

    + Efficiently process and ship online orders, ensuring timely fulfillment.

    + Review orders for potential fraud and manage returns professionally.

    + Maintain accurate inventory and product availability across platforms.

    Website Content & Maintenance

    + Develop and maintain a stand-alone website.

    + Ensure product listings are current, well-supported with media, and reflect accurate stock status.

    + Remove discontinued items and update content regularly.

    Qualifications

    + **Education:** Associate’s degree in a relevant field or Bachelor’s degree in Marketing or Business.

    + **Experience:** 5–8 years in e-commerce sales analysis and support, with a strong focus on Amazon. Experience in retail, marketing, customer service, or management is a plus.

    Required Skills & Competencies

    + Proficiency in Microsoft Excel and Outlook.

    + Strong written and verbal communication skills.

    + Excellent organizational and multitasking abilities.

    + Analytical mindset with strong problem-solving skills.

    + Ability to work independently and under pressure.

    + Quick learner of new software systems and platforms.

    + High level of integrity and professionalism.

    Benefits

    + Competitive 401(k) match

    + Paid Time Off (PTO)

    + Paid Holidays

    + Health, Dental, and Vision Insurance

    + Flexible Spending Accounts

    + Bonus potential based on performance

    **Compensation:** Based on experience, with significant upside bonus potential.

     

    Primary Contact

     

    1707166244319

     

    Molly Wand

     

    Executive Recruiter,

     

    (563)583-1600

     

    Phone

     

    Phone

     

    Phone

     

    Fax

     

    [email protected]

     

    Email

     

    True

     

    True

     

    False

    Job Details

    Categories

     

    Sales/Service

     

    Location

     

    Dubuque, IA

     

    Shift

     

    First Shift

     

    Job Type

     

    Employee

     

    Full/Part

     

    Full Time

     

    Benefits

     

    Health Insurance

     

    Dental Insurance

     

    Vision Insurance

     

    Life Insurance

     

    Retirement Plan

     

    Paid Vacation

     

    PTO (Paid Time Off)

    Qualifications

    Education

    Associates

    Experience

    2-5 Years

     

    Company ID

     

    36232

     

    Job REQ #

    \# Positions

    1

     

    Start Date

     

    20250815

     

    End Date

     

    20251031

     

    Featured Job

     

    0

     

    TH Ad

     

    0

     

    TH Comments

     

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    Specialized Recruiting Group

     

    About the Company

     

    Specialized Recruiting Group is an Express Employment Professionals company with a focus on Professional and Executive Search. We recruit and maintain a pipeline of highly skilled professionals in a variety of areas for interim/project assignments, contract-to-hire assignments, and permanent (direct hire) placement. Our team is uniquely equipped to help companies find the talent their business needs, and help talented professionals take the next step in their careers.

     

    Specialized Recruiting Group is proud to serve the communities of Dubuque, Waterloo, and Southwest WI with a full offering of recruiting, training, and human resource services. Since we opened our doors, we have focused on not only helping companies find top talent, but also helping them develop and retain talent.