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  • Senior Site Reliability Engineer

    Access Dubuque (Dubuque, IA)



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    Senior Site Reliability Engineer

    McGraw Hill

    1 Positions

    ID: 5870

    Posted On 08/08/2025

     

    Refreshed On 09/08/2025

     

    Job Overview

     

    Overview

     

    Impact the Moment

     

    Could your creative thinking build the future? A Senior Site Reliability Engineer at McGraw Hill makes a difference for learners and educators across the world. Our team needs individuals with new ideas who connect with people in innovative ways.

     

    How can you make an Impact?

     

    McGraw Hill, a leading provider of digital educational resources and content, is seeking a **Senior Site Reliability Engineer** to join our Digital Platform Group in supporting our K–12 learning platforms, including ConnectED, Assess, Open Learning, and Emerge. These platforms serve millions of students and educators nationwide, and you’ll play a key role in ensuring their reliability, scalability, and performance. Working closely with engineering and product teams, you’ll leverage your expertise in AWS, Terraform, and observability tools to drive automation, enhance resiliency, and maintain the health of our cloud-based infrastructure.

     

    This is a remote position open to applicants authorized to work for any employer within the United States.

    What you will be doing:

    + Design, develop, and troubleshoot large-scale, distributed, event-driven cloud systems to ensure high availability and performance.

    + Coordinate and implement infrastructure and software improvements to meet resiliency and scalability goals.

    + Maintain and enhance infrastructure and monitoring-as-code to ensure repeatability, traceability, and transparency in automation.

    + Support on-call rotations, resolve operational issues, and drive long-term fixes to reduce alert fatigue.

    + Collaborate with development teams to design enterprise-grade solutions and uphold healthy DevSecOps practices including agile methodologies and CI/CD.

    + Participate in chaos testing and AWS ecosystem learning to proactively strengthen system reliability.

    We’re looking for someone with:

    + 5+ years of experience in SRE, DevOps, or Software Engineering roles supporting enterprise applications.

    + Strong problem-solving, triage, and root cause analysis skills with a systems engineering mindset

    + Deep expertise in the AWS ecosystem, with hands-on experience across core services including primarily ECS, RDS, EKS, IAM, CloudWatch, and networking configurations.

    + Expertise with Terraform for managing and automating scalable cloud infrastructure

    + Skilled in CI/CD pipelines (e.g., GitHub Actions) and managing end-to-end software delivery lifecycles.

    + Strong familiarity with telemetry and observability tools (e.g., New Relic, Datadog), including querying logs and metrics for performance monitoring.

     

    Why work for us?

     

    The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfillment that will inspire you to even greater heights.

     

    The pay range for this position is between $140,000-$155,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings .

     

    McGraw Hill recruiters always use a “@mheducation.com” or "@careers.mheducation.com” email addresses and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

     

    49502

     

    Primary Contact

     

    1702837431829

     

    Jacqui Edwards

     

    ,

     

    Phone

     

    Phone

     

    Phone

     

    Fax

     

    [email protected]

     

    Email

     

    True

     

    False

     

    True

    Job Details

    Categories

     

    Information Technology/Telecommunications

     

    Publishing/Printing

     

    Location

     

    Remote, Remote

     

    Job Type

     

    Employee

     

    Full/Part

     

    Full Time

     

    Company ID

     

    695

     

    Job REQ #

     

    5870

    \# Positions

    1

     

    Start Date

     

    20250808

     

    End Date

     

    20251009

     

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    TH Comments

     

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    Share this Job

     

    McGraw Hill

     

    About the Company

     

    At McGraw Hill, we believe that our contribution to unlocking a brighter future lies within the application of our deep understanding of how learning happens and how the mind develops. It exists where the science of learning meets the art of teaching.

     

    Educators have been and always will be at the core of the learning experience. The solutions we develop help educators impart their knowledge to students more efficiently. We believe that harnessing technology can enhance learning inside and outside of the classroom and deepen the connections between students and teachers to empower greater success.

     

    By partnering with educators around the globe, our learning engineers, content developers and pedagogical experts are developing increasingly open learning ecosystems that are proven to improve pass rates, elevate grades and increase engagement for each individual learner while improving outcomes for all.

     

    Why? Because learning changes everything.

     

    http://www.mheducation.com/careers (https://careers.mheducation.com/)

     


    Apply Now



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