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Company description

Arc is the leading creative engine within Publicis’s group of commerce agencies. In an era of unprecedented change, where shopping happens anywhere and everywhere, we believe that brands not present at the moment of desire will be resisted. Which is why everything we do is in service of creating Irresistible Commerce — breakthrough creative solutions fueled by data-driven insights. It’s a proven approach that’s earned us recognition as WARC’s #1 Specialty Retail Agency, along with accolades from Adweek, ANA Reggie Awards, and Effies. And we do it all in an irresistible culture that’s put Arc on the AdAge Best Places to Work list.

Overview

An Account Supervisor demonstrates market insights and supplies to the strategic marketing plan. Provides day-to-day leadership bridging executional excellence and central initiatives. The Account Supervisor collaborates across departments to achieve high-quality, efficient outcomes. Excellent business insight, strong relationship-building skills, and a curiosity about problem-solving are essential. Crafting clear, focused stories and always having a grounded point of view is essential. As a new manager, the Supervisor will contribute to mentorship and growth of other team members.

+ Manage complex, interrelated projects that span multiple areas or departments and manage workflow

+ Craft clear, compelling stories in partnership with Planning that inspire business driving creative briefs (and be able to help others do this)

+ Strong understanding of the digital activation landscape and how to leverage for 360 retail plans

+ Master of synthesizing meetings, capturing key takeaways, and providing clear direction to teams

+ Anticipate questions from clients or internally, and be prepared with solves

+ Elevating to strategic creative, people management and ownership

+ Serve as coach, mentor and sounding board to those below you and be the right hand of those above you

+ Master of the art of client management & team development

+ Bridging executional excellence and strategic prowess

+ Compels a team toward a common purpose through effective communication

Responsibilities

+ Drive creative to connect to overarching strategy

+ Help to reframe and guide to new themes or ideas

+ Identify creative, business and exposure opportunities

+ Have line of sight and input to scope

+ Consult on scope reconciliation

+ Working understanding of P&L and factors driving to get to the client margin

+ Understands financial implications of production decisions

+ Leverages expertise and experience when sharing POV

+ Identifies opportunities to incorporate sister agencies and ensures strategic alignment

Management & Leadership:

+ Managerial expectations with Business Leadership team members

+ Sets clear and regular performance expectations for employees at all levels

+ Brings team together for regular meetings with an organized and productive approach

+ Initiates 1x1 meetings with Direct Reports and Supervisor

+ Serves as a mentor and coaches staff in taking independent action

+ Demonstrates a poised, credible, and confident demeanor that reassures others and commands respect

+ Leads by example prioritizing cross-discipline partnerships

+ Demonstrates a commitment to the agency “team” as part of a positive mindset about the work, the client, and agency staff that is involved

Qualifications

+ 6+ years experience

+ Works seamlessly across agency functions

+ Manages conflict in a way that moves the team forward

+ Approaches each assignment with curiosity, open-mindedness and forward-thinking

+ Shares information, ideas and opinions in a way that contributes to solutions

+ Collaborative team member that actively seeks out and tries to understand the opinions of others

+ Listens well, effectively communicates, informs and involves others to achieve shared objective

+ Passionate about ideas, brands, the agency and our client’s business

+ Looks for opportunities to expand current relationships

+ Demonstrates a strong work ethic that is determined, tenacious and tireless, a bias for action and extraordinary dedication to results

+ Is comfortable with uncertainty, change and pressure

+ Thinks through problems by quickly narrowing in on core issues and identifying innovative and effective solutions

+ Stays abreast of industry, client and category trends

+ Generates and pursues innovative ieas to improve the client’s and the agency’s business

+ Works to pursue the best creative ideas and creates an environment supportive of the best creative

+ Acts in accordance with a set of world-class professionals and personal standards

Additional information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected] .

Compensation Range: $73,910 - $96,140 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 10/17/2025.

All your information will be kept confidential according to EEO guidelines.

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