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The Site Reliability Engineering is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and reliability activities.

Responsibilities:

+ Service Reliability - Monitor, Measure and analyze the system's performance and availability.

+ Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards

+ Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint

+ Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation

+ Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals

+ Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions

+ Serve as advisor or coach to junior SRE engineers, allocating work as necessary

+ Automation - SREs' role is to develop and maintain automated tools and systems to manage and monitor the infrastructure. Reduce manual intervention, human errors and the time it takes to perform routine tasks.

+ Capacity Planning and Scalability - periodically assess the capacity of needs of services and work on scaling them to handle the increased usage. Plan for resource allocation, manage load balancing and ensure the system can handle demand fluctuations

+ Incident Management - Work to detect, diagnose and resolve issues quickly to minimize the impact on users and business. Conduct post-incident reviews to learn and improve system's reliability

+ Cross-Functional Collaboration - SREs must work with different development teams, product owners and other stakeholders to ensure seamless deliveries and aligning to a common goal.

Qualifications:

+ 6-10 years of relevant experience in Apps Development or systems analysis role

+ Extensive experience system analysis and in programming of software applications

+ Extensive experience in automated pipelines, automated testing and automated security controls

+ Extensive experience in the use of logging tools/systems (splunk, appDynamics, etc...)

+ Experience in managing and implementing successful projects

+ Subject Matter Expert (SME) in at least one area of Applications Development

+ Ability to adjust priorities quickly as circumstances dictate

+ Demonstrated leadership and project management skills

+ Consistently demonstrates clear and concise written and verbal communication

Education:

+ Bachelor’s degree/University degree or equivalent experience

+ Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Applications Development

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$113,840.00 - $170,760.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Sep 16, 2025

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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._

_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) ._

_View Citi’s EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy) and the Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) poster._

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.