"Alerted.org

Duration: 06 months contract

Duties

+ This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process. Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.

+ Also assist with the prior authorization process, data entry, filling of prescriptions and helping walk-in patients. Help with other functions as directed by the site leader.

+ This is an onsite role.

Experience

+ Minimum (1) year experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar service position.

+ At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function. * National pharmacy technician certification. Eligible for state registration, certification or licensure per state regulations. * Advanced computer skills including word processing and spreadsheet utilization. * Excellent customer service skills (written and verbal) a must.

Education

+ Verifiable High School diploma or GED is required.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,

national origin, disability, or status as a protected veteran.