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Description

**Location:** Onsite in Memphis, TN; Maryville, TN; Birmingham, AL; Lafayette, LA; New Orleans, LA; Charlotte, or NC; Raleigh, NC., Dallas, TX

SUMMARY

The IT Business Systems Analyst will drive the creation, delivery, and support of applications for the Deposit Systems team using the Agile methodology. Documents requirements define scope and objectives and formulate solutions to meet overall business strategies. Coordinate with 3rd party vendors and other information technology teams on requirements; coordinate with line of business, operations partners, project management office and manage other aspects of assigned work. The IT Business Systems Analyst should be well-versed in mainframe standards, and technologies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

+ Accomplish team goals and objectives in accordance with company policies and goals to ensure optimum efficiency and effectiveness.

+ Team players who can develop skills, have a willingness to learn, and support other team members.

+ Provides Deposit Product System Support with a focus on Hogan for related Business Units for both set-up and maintenance activities.

+ Provide Liaison Services between Business Units and vendors.

+ Analyzes business and user needs, documents requirements and translates into system/customer requirements specifications using business and functional requirements documentation.

+ Work with team members to balance LOB and Operations demands against internal capacity, roadmap commitments, and expectations from LOB and Operations.

+ Use Agile methodology to manage Hogan team workload and coordinate work with other teams.

+ Possess ability to manage multiple activities and multiple projects.

+ Adhere to First Horizon Bank security practices.

+ Support tactical and strategic plans of the Deposit Systems team, IT Division, and the FHB organization

+ Formulates and defines systems scope and objectives based on user needs and a good understanding of information technology, business processes, and industry requirements.

+ Advises on methods to improve business processes.

+ Coordinates and participates in proposals, feasibility studies, implementations, and new business development.

+ Consider the business implications of the application of technology to the current and future business environment.

+ Acts as a liaison between customer and technical solutions/support groups to identify business processes, systems, and product requirements.

+ Researches, identifies and develops solutions to problems.

+ Leads Project Planning, Monitoring, and Reporting Activities for small to medium projects.

+ Performs all other duties as assigned

SUPERVISORY RESPONSIBILITIES

1. No supervisory responsibilities

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:

1. Associates degree and at least 3 years of experience or equivalent combination of education and experience.

2. Working knowledge of IBM mainframe.

3. Experience with Hogan Deposit System

4. Experience with the following Hogan modules:

1. CIS – Customer Information System

2. DDA – Direct Deposit Application

3. IDS – Integrated Deposits System

4. ODS – Online Delivery System

5. PAS – Profile and Address System

6. RPM – Relationships and Profitability Manager

7. TDA – Time Deposit Application

8. UMB – Umbrella

5. Ability to use MS Office (Word, Excel, Power Point) as needed for job duties and responsibilities.

6. Ability to use Jira and Confluence to manage projects and tasks in the Agile environment.

7. Strategic planner who can collaborate with line of business and operations partners.

8. Strong communication skills, both written and oral, and negotiation skills.

9. Ability to work independently with strong analytical and development skills.

10. Client-service oriented; skilled in establishing and maintaining a high level of client trust and confidence in the group’s knowledge of and concern for clients’ needs

11. Ability to clearly articulate and develop business requirements

12. Experience in creating functional designs from business requirements (FRD) including use cases, screen mock-ups, and prototypes.

13. Ability to balance workload and meet internal/external deadlines.

14. Experience in software development across multiple platforms.

COMPUTER AND OFFICE EQUIPMENT SKILLS

Microsoft Office suite DXC Hogan Atlassian Jira

Atlassian Confluence Lucid Chart

CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)

None required

About Us

First Horizon Corp. (NYSE: FHN), with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.

Benefit Highlights

• Medical with wellness incentives, dental, and vision

• HSA with company match

• Maternity and parental leave

• Tuition reimbursement

• Mentor program

• 401(k) with 6% match

• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefit

Corporate Access Commitment:

At First Horizon, we focus on what matters most to our associates, clients and the communities we serve. As we continue to evolve, we remain committed to an open and supportive workplace and providing opportunity and access to capital and counsel for all

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YouTube (https://www.youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209\_-Q)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.