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Description

This position is incentive eligible.

Introduction

Managers thrive with us! HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a(an) Director Nursing Operations for our HCA Florida Osceola Hospital team where excellence creates excellence.

Benefits

HCA Florida Osceola Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years. Do you want to be an influencer in healthcare? **Apply for our Director Nursing Operations role today!**

Job Summary and Qualifications

Job Summary:

This position oversees the day-to-day operations of the Nursing Administrative Services (House Supervisors, Staffing, Bed Management, PRN Pool, Discharge Center etc.). Plans, directs and coordinates all operational activities for areas of responsibility. Develops policies and procedures as well as the quality improvement programs for areas of responsibility. Ensures areas of responsibility are appropriately staffed by hiring and retaining competent staff.

In this role you will:

+ Reviews departmental productivity levels and work functions to properly allocate human resources. Develops departmental goals for increased productivity, improved efficiencies, and enhanced customer service. Regularly benchmarks performance measures to identify best practice and directs implementation of necessary changes. Manages development and implementation of strategic plans. Monitors service line growth and recommends strategies based on operational statistics and market needs and trends. Develops and maintains relationships with physicians and other referral sources. Participate in initiatives to promote visibility of services.

+ Maintains current knowledge of health care trends and nursing practice. Assesses and improves the performance of care and services through involvement in the performance improvement plan. Forwards relevant information to the appropriate person(s) responsible for coordinating organization-wide performance improvement activities.

+ Serves as lead house supervisor and assists with house Supervision department operations. Serves as clinical consultant and role model for staff in the delivery of patient care and demonstrates effective leadership and care in emergency situations. Direct supervision of PRN pool staff and sitter pool – operations, scheduling. Oversees all nursing schedules and assists with Kronos as needed. Organizes, directs, and staffs assigned departments/services in a manner commensurate with the scope of services offered and in collaboration with the appropriate department Director.

+ Provides leadership and direction for staffing in accordance with the organizational goals and objectives as it pertains to House Supervision, Bed Management, PRN pool, Discharge Center etc. Incorporates population specific national standards of nursing practice and care. Assumes authority, accountability and responsibility for the formal and informal direction of others for assigned departments.

+ Vigilantly monitors cost management in alignment with patient volumes and revenue generation. Ensures sufficient personnel are available to accomplish departmental objectives within established financial guidelines. Manage fiscal operation of department using the budget as a guideline for revenue and expense analysis.

+ Develops new processes or services that include, when appropriate, business and financial justification. Concurrently analyzes department statistics on an ongoing basis to determine potential variances and adjust where necessary.

+ Development and ongoing maintenance of collaborative relationships

+ Ensures compliance with policies, procedures and standards that have been developed to ensure quality management and adherence to state, federal and accreditation organization requirements. Ensures regulatory standards and best practice guideline changes occur at the department level. Oversees continuous quality improvement initiatives by providing direction to department leaders and monitoring of interdisciplinary involvement in clinical projects. Promotes patient safety by reporting of issues through established channels and participating as requested in safety initiatives. Department standards are consistent with Hospital’s Plan for Patient Care. Conduct reinforces company values and promotes the Code of Conduct. Meets leadership obligations under the Ethics and Compliance Program.

+ Remains abreast of current practice standards and regulations. Maintains membership in professional and/or community organizations. Mentors professional development of direct reports through mentorship programs. Participates in activities to enhance professional growth and development through continuing education and involvement in professional organizations.

What qualifications you will need:

+ Basic Cardiac Life Support must be obtained within 30 days of employment start date

+ (RN) Registered Nurse

+ Registered Nurse Diploma

HCA Florida Osceola Hospital is a 404-bed tertiary care hospital. We are accredited by the Joint Commission and are a Level II Trauma Center. We are a teaching hospital in collaboration with UCF College of Medicine. Our hospital is conveniently and centrally located in the Heart of Kissimmee. We are only minutes from Orlando, St. Cloud, Celebration, and Poinciana. We are committed to enhancing the standard of healthcare by providing services including Emergency Care, Trauma Care, Pediatric ER, Heart & Vascular Institute, and Comprehensive Stroke Center. Other services include The Baby Suites Maternity Care, Neonatal Intensive Care Unit Level II, Women’s Services, Behavioral Health, Orthopedics & Spine, and a Graduate Medical Education Program. We expand our care to the community with our freestanding Emergency Department at Hunter’s Creek ER.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you're looking for a leadership opportunity that provides both personal satisfaction and professional growth, apply to join HCA Healthcare as a(an) Director Nursing Operations. **Unlock your leadership potential with HCA Healthcare.**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.