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About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

As Account Director I, you will be joining the Federal Civilian Specialized Sales team, focusing on IT Solutions. This role will be instrumental in continuing to grow the Lumen brand both as a MSP and MSSP. You are a strategic thinker and problem-solver, who thrives in a dynamic environment and can communicate effectively (verbal and written) at all levels. You are not afraid to roll up your sleeves daily to drive progress and results. You have a curious and growth mindset and are customer-obsessed about delivering business value and impactful outcomes. Our team is looking for individuals who embody our values of trust, teamwork, collaboration, respectfulness, and integrity.

The Main Responsibilities

Exceed measurable sales objectives by performing the following:

+ Build and execute against strategic and tactical account plans (i.e. cold calling, RFx’s, etc.) that create a sense of urgency and produce results.

+ Collaborate, coordinate and own the end-to-end engagement with Lumen's systems engineers/architects and other Lumen Eco stakeholders (i.e. PMO, Offer Management, Legal, Procurement, etc.) to design and position compelling, innovative solutions.

+ Funnel management and forecasting discipline (Salesforce.com hygiene).

+ Ability to develop and grow enduring relationships with customers, partners and Lumen Eco by demonstrating Lumen behaviors.

+ Efficiently and independently navigate multiple ordering Lumen tools and business processes end-to-end.

What We Look For in a Candidate

Experience

+ 5+ yrs in Sales, Sales Enablement/Operations OR Marketing

+ Experience in Public Sector; Federal preferred

+ Education Level: Bachelor's Degree; Advanced Degree a Plus

+ Field of Study: Business, Marketing, or similar

+ Proficiency in Outlook, Word, Excel, PowerPoint and Salesforce.com.

Knowledge of Telecom industry and its competitive landscape. Familiarity with Lumen’s Products and Services preferred. Demonstrated strong communication, written, and formal presentation skills at all levels, including C-Levels. Self-motivated, proactive, results-oriented professional with an ability to work with minimum direction and take ownership end-to-end. Exceptional organizational, follow-through and influencing skills but also agile and adaptable to changes through creative problem solving and “can-do” attitude.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$89,303 - $119,070 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$93,776 - $125,024 in these states: CO HI MI MN NC NH NV OR RI

$98,238 - $130,977 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits (https://jobs.lumen.com/global/en/benefits-statement)

Bonus Structure

\#LI-Remote

What to Expect Next

Requisition #: 339777

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

09/15/2025