"Alerted.org

Summary This position is a Health System Specialist at VA Puget Sound Health Care System a multi-service, highly complex tertiary health care system. Organizationally located in the Office of the Chief of Staff, the incumbent serves as the Performance Measure Coordinator with primary responsibility for managing system-wide activities to improve organizational performance and excellence. Responsibilities Duties include but are not limited to: Program/Project Management - 50% Works closely with National and VISN leaders to establish annual performance measures and provides oversight of facility-wide performance on the national performance measures. Provides program oversight, coordination, and leadership in the performance measurement process throughout the health care system and provides routine progress reports to VISN and health system leadership. Identifies focus areas based on performance data and trends and develops options for addressing these areas. Leads, directs and assists medical center staff in understanding performance measure requirements by collaborating with service line leadership and performance champions to develop options to improve facility process, procedures and outcomes. Serves as an expert in system redesign, LEAN and Six Sigma concepts and how to apply them to improve clinical workflow, enhance documentation, and increase productivity within clinical and administrative environments. Facilitates education and training of persons in support of process improvement related to productivity, efficiency, and in areas/process that directly influence VERA reimbursement. Serves as liaison wo other health care systems in the establishment of local partnerships. Provides direct support for the development, coordination, maintenance and operation of the Clinical Documentation Improvement Team at he facility level and/or VISN level. Analytics and Data Validation - 40% Serves as an expert in the use of organizational analytical tools such as Strategic Analytics for Improvement and Learning (SAIL), Specialty Productivity - Access and Report Quadrant (SPARQ), Ambulatory Care Sensitive Conditions (ACSC), Efficiency Opportunity Grid (EOG), and the Veteran Equitable Resource Allocation (VERA) methodology. Responsible for determining the need and scope of data gathering and analysis, leading teams in process improvement activities and projects, and creating reportable metrics in support of boosting productivity, efficiency, and documentation of care provided. Identifies and analyzes performance data to identify adverse trends or conditions and facilitates and monitors the development and implementation of corrective action plans. Provides regular and timely reports on performance/quality indicators, workload capture, resource utilization, and information management utilizing platforms such as Corporate Data Warehouse, SQL, Pyramid Analytics, SAIL, VISTA and commercially available electronic medical records or analytic tools. Conducts studies of organizational performance and recommends changes or improvement in organization, staffing, work methods, and procedures. Education and Training - 10% Trains teams on how to improve clinical documentation and deploying improvement strategies to boost productivity by independently facilitating courses or presentations related to all aspects of these organizational tools. Gathers information to determine training needs, analyzes information obtained, and makes necessary adjustments. Develops and/or modifies structures, processes, procedures, and plans as appropriate to effectively meet the training needs of internal stakeholders. Uses performance improvement methodologies and education strategies to develop formal training improvement programs for the medical/hospital staff concerning clinical documentation opportunities, coding and reimbursement issues and provides ongoing updates as regulations change. The incumbent performs other related duties as assigned. Promotion Potential: This position is at the full-performance level of GS-12. Work Schedule: Monday-Friday; 8:00am-4:30pm Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Health Systems Specialist -Performance Measure Coordinator/PD411760 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary/trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Qualifications To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 09/09/2025. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Individual Occupational Requirement (IOR): An IOR is a basic requirement that must be met in order to qualify for the 0671 occupational series: All applicants, regardless of grade level must meet minimum education or specialized experience requirements. For this occupation, the education must be accredited by an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained. You may qualify based on your experience as described below: General Experience: Possess a bachelor's or graduate/higher level degree with a major in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. (Transcripts Required) Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Leads, directs, and supports the development, coordination, maintenance, and operation of performance measures; independently leads teams whose performance have a direct impact on organizational performance, outcomes, productivity, and cost savings; provides consultative services to senior leadership in measurement analysis, process, redesign, and evaluation to meet and exceed performance measures and related initiatives. Special Provision for Inservice Placement: I have successfully completed an agency-sponsored on-the-job training program which included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. (Training Documentation Required) You will be rated on the following Competencies for this position: Creative Thinking Organizational Awareness Organizational Development Product Evaluation Project Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary. Typically, the employee sits comfortably to do the work. Some walking, standing, bending, carrying of light items such as books, papers will be required to facilitate and lead projects. There may be long periods of standing to observe and study operations or to facilitate large interdisciplinary groups in problem solving issues within the agency. No special physical is required to perform this work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.