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Ferry Operations Manager

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Ferry Operations Manager

Salary

$39,671.00 - $69,426.00 Annually

Location

Brunswick County, NC

Job Type

Permanent Full-Time

Job Number

25-10433

Department

Dept of Transportation

Division

Transit

Opening Date

09/09/2025

Closing Date

9/30/2025 11:59 PM Eastern

Job Class Title

Ferry Operations Manager

Position Number

60018750

Salary Grade

NC09

+ Description

+ Benefits

+ Questions

Description of Work

This position with NCDOT offers full State Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities.

THIS IS A REPOST - APPLICANTS THAT PREVIOUSLY APPLIED MUST RE-APPLY TO BE CONSIDERED

The North Carolina Department of Transportation (NCDOT) Ferry Division is looking for an individual with strong leadership skills who is passionate about service, safety, and the coastal community.

The Ferry Operations Manager at Southport - Supervises & Leads:managing all vessel and shore personnel, ensuring smooth coordination between ferry operations and shore support facilities; Responsible forFacility Oversight:ensuring buildings, marine infrastructure, and equipment are maintained by reporting any needs that support facilities integral to ferry operations;Budget Management:Analyze and recommend operating budgets for the shift that secure fiscal sustainability while meeting growing demands;Crew Planning:Strategically plan and schedule crew for vessel operations, adapting to seven-day week operations, seasonal traffic, and vessel changes;Safety & Compliance:Enforce and monitor compliance with safety standards set by OSHA, the U.S. Coast Guard, the FCC, and other state and federal agencies, ensuring vessels are staffed with U.S. Coast Guard certified crewmembers.

As aFerry Terminal Operations Manager, you are not just overseeing logistics but ensuring that North Carolina’s coastal communities remain connected and thriving. Your leadership keeps essential ferry services running smoothly, enabling residents to access work, school, and healthcare. Tourists and businesses rely on the Ferry Division’s reliable transportation, making your role an integral part of the Division. By upholding safety standards and operational efficiency, you help create a safe, seamless travel experience for the citizens of and visitors to North Carolina.

This position works out of theSouthport Ferry Operations and works shift work – 7 days on/7 days off.

Knowledge, Skills and Abilities / Competencies

Management prefers applicants with the following:

+ Working knowledge of the operation and maintenance of ferry vessels.

+ Demonstrated ability to ensure NCDOT Ferry Division polices are communicated, applied, and enforced. (i.e. safety, accounting, operational, regulatory, and administrative)

+ Experience in planning, organizing, delegating, creating schedules, and budgets.

+ Experience scheduling and communicating with and dispatch ferry crews, work crews, equipment or equipment vehicles to appropriate locations according to specifications or safety needs.

+ Demonstrated knowledge of all applicable USCG rules and regulations that directly impact ferry operations.

Special Requirements: Position will be required to obtain a U.S. Coast Guard Ordinary Seaman Merchant Marine Credential within 90 days of hire.

Possession of Transportation Worker Identification Credential (TWIC).

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

Associate’s degree from an appropriately accredited institution and four years of experience in office management or related administrative work; or,

High school or General Educational Development (GED) diploma with six years of experience in office management or related administrative work; or an equivalent combination of education and experience.

Supplemental and Contact Information

René Basnight [email protected]

It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

+ Yes

+ No

02

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Are you legally authorized to work in the United States?

+ Yes

+ No

03

Which of the following best describes your level of working knowledge of the operation and maintenance of ferry vessels?

+ None

+ Basic

+ Intermediate

+ Thorough

04

Explain how you have working knowledge of the operation and maintenance of ferry vessels.

05

Which of the following best describes the level of ability you have demonstrated ensuring NCDOT Ferry Division policies are communicated, applied, and enforced? (i.e. safety, accounting, operational, regulatory, and administrative)

+ None

+ Basic

+ Intermediate

+ Thorough

06

Explain how you have demonstrated you have the ability to ensure NCDOT Ferry Division policies are communicated, applied, and enforced? (i.e. safety, accounting, operational, regulatory, and administrative).

07

Which of the following best describes your level of experience in planning, organizing, delegating, creating schedules, and budgets?

+ None

+ Less than 1 Year

+ 1 - 2 Years

+ 2 - 3 Years

+ 3 - 4 Years

+ 4 or More Years

08

Explain how you have experience in planning, organizing, delegating, creating schedules, and budgets.

09

Which of the following best describes your level of experience scheduling, communicating with, and dispatching ferry crews, work crews, equipment or equipment vehicles to appropriate locations according to specifications or safety needs?

+ None

+ Less than 1 Year

+ 1 - 2 Years

+ 2 - 3 Years

+ 3 - 4 Years

+ 4 or More Years

10

Explain how you have experience scheduling, communicating with, and dispatching ferry crews, work crews, equipment or equipment vehicles to appropriate locations according to specifications or safety needs.

11

Which of the following best describes your level of demonstrated knowledge of all applicable USCG rules and regulations that directly impact ferry operations?

+ None

+ Basic

+ Intermediate

+ Thorough

12

Explain how you have demonstrated you have knowledge of all applicable USCG rules and regulations that directly impact ferry operations.

Required Question

Employer

State of North Carolina

Website

http://www.ncdot.gov/

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