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DMV CDL Manager

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DMV CDL Manager

Salary

$58,613.00 - $102,574.00 Annually

Location

Nash County, NC

Job Type

Permanent Full-Time

Job Number

25-10441

Department

Dept of Transportation

Division

Division of Motor Vehicles

Opening Date

09/03/2025

Closing Date

9/9/2025 11:59 PM Eastern

Job Class Title

Program Supervisor II

Position Number

60030104

Salary Grade

NC17

+ Description

+ Benefits

+ Questions

Description of Work

This is an anticipated vacancy.

This position with NCDOT offers fullState Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities.

Internal Posting-Only Permanent NCDOT Employees or layoff candidates with the NC Department of Transportation eligible for RIF priority reemployment consideration as described by GS 126 may apply.

The North Carolina Division of Motor Vehicles is looking for motivated and energetic people to join our team. Start an exciting new career with an organization that is on the move!

The Position is located at the DMV Headquarters.

The primary purpose of this position is to promote highway safety through training and monitoring. This position must supervise, coordinate, and evaluate training of new personnel as well as continuing education of DMV examiners related to Commercial Driver License policy and procedures. This position will be responsible for monitoring employees and their assigned tasks as it relates to training and Commercial Driver License issues. This position will approve all lesson plans and training programs. This position will schedule special assignments and adjust workloads, set goals and objectives for the section, and develop work plans to meet those goals and objectives. This position administers the Third-Party Testing program including certification of third-party testers and examiners and monitors the testing activities through analysis of data collected through audit reports, monthly reports, and DOT Information Technology, must be able to identify trends that could indicate problems with substandard testing. The Manager must conduct covert observation of COL skill testing on third-party testers and OMV examiners and prepare reports of findings. This position administers the licensing program for private Truck Driver Training Schools, instructors, and recruiters in the state. This position is to stay informed about changes in the Federal Motor Carrier Regulations and draft legislation as required.

This position communicates with FMCSA officials, General Assembly subcommittees, the Commissioner of OMV, the Deputy Commissioner of OMV, the Director of Driver Services, and the Assistant Director of Driver Services in reference to Commercial Driver License issues. This position must identify changes needed and submit Change Requests to DOT Information Technology personnel for needed programming changes to SADLS system in the development of new initiatives and programs mandated by changes in state law and FMCSA regulations, including funding of DOT IT projects through FMCSA grants. This position is responsible for keeping the issuance of commercial driver licenses in compliance with Federal Motor Carrier Safety Regulations as these pertain to the Commercial Motor Vehicle Safety Act which was passed by the United States Congress in 1986.

Knowledge, Skills and Abilities / Competencies

Management prefers applicants that demonstrate the following:

+ Experience initiating and implementing administrative programs, procedures and evaluating their effectiveness.

+ Experience establishing, applying, and interpreting a wide range of policies, procedures and/or laws.

+ Knowledge of NC DMV Laws (Chapter 20), rules, regulations, and statutes related to motor vehicles.

+ Knowledge of management principles, techniques, practices, and consistent project management skills.

+ Experience setting priorities, strategic planning and goal setting.

Additional Expectations:

+ Thorough knowledge of state and federal laws and standards regarding Division of Motor Vehicle Services is helpful.

+ Considerable knowledge of personnel policies, rules, and regulations is helpful.

+ Considerable experience with Microsoft applications is helpful.

This position is subject to the Federal Government's REAL ID Act. Therefore, pursuant to 6 CFR, 37.45, selected candidates are required to undergo a background check which includes a name and fingerprint-based criminal history record check. Selected candidates will be given conditional offers of employment that would allow him or her to begin training prior to receipt of background check results. Prior to beginning employment at a DMV office, selected candidates must have successful outcomes for their background check and training. There is a cost associated with the background check for new employees.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

Bachelor's degree from an appropriately accredited institution and five (5) years of experience related to the area of assignment, or an equivalent combination of training and experience.

Supplemental and Contact Information

Jacqueline Carney (919) 615-7231

Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

+ Yes

+ No

02

Do you currently work for the North Carolina Department of Transportation (NCDOT) in a permanent full-time, permanent part-time, probationary, trainee, or time-limited position or are you a layoff candidate with the NC Department of Transportation eligible for RIF priority reemployment consideration as described by General Statute (GS) 126 (State Personnel Act)?

+ Yes

+ No

03

Are you aware that this position is located in Rocky Mount?

+ Yes

+ No

04

Which of the following best describes your level of experience initiating and implementing administrative programs, procedures and evaluating their effectiveness?

+ None

+ Less than 1 Year

+ 1-2 Years

+ 2-3 Years

+ 3 or More Years

05

Explain how you have experience initiating and implementing administrative programs, procedures and evaluating their effectiveness.

06

Which of the following best describes your level of experience establishing, applying and interpreting a wide range of policies, procedures and/or laws?

+ None

+ Less than 1 Year

+ 1-2 Years

+ 2-3 Years

+ 3 or More Years

07

Explain how you have experience establishing, applying and interpreting a wide range of policies, procedures and/or laws.

08

Which of the following best describes your level of knowledge of NC DMV Laws (Chapter 20), rules, regulations, and statutes related to motor vehicles?

+ None

+ Basic

+ Intermediate

+ Thorough

09

Explain how you have knowledge of NC DMV Laws (Chapter 20), rules, regulations, and statutes related to motor vehicles.

10

Which of the following best describes your level of knowledge of management principles, techniques, practices and consistent project management skills?

+ None

+ Basic

+ Intermediate

+ Thorough

11

Explain how you have knowledge of management principles, techniques, practices and consistent project management skills.

12

Which of the following best describes your level of experience setting priorities, strategic planning, and goal setting?

+ None

+ Less than 1 Year

+ 1-2 Years

+ 2-3 Years

+ 3 or More Years

13

Explain how you have experience setting priorities, strategic planning, and goal setting.

Required Question

Employer

State of North Carolina

Website

http://www.ncdot.gov/

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