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Employment Type:

Full time

Shift:

Day Shift

Description:

Supervisor of Crisis ER - Behavorial Health

If you are looking for a Full-time position in Behavorial Health, this could be your opportunity! Here at St. Peter's Health Partners, we care for more people in more places.

Position Highlights:

+ **Quality of Life:** Where career opportunities and quality of life converge

+ **Advancement:** Strong orientation program, generous tuition allowance and career development

What you will do:

The supervisor of crisis services is responsible for the planning, priority setting, coordination, and evaluation of crisis services across the SPHP acute care emergency rooms, ensuring high reliability services.

This position spans the entirety of St. Peters Health Partners Emergency Services, ensuring education for colleagues, providers, and leaders around the criteria and regulations of crisis services, legals, admission criteria and resources both internal and external. This position assists in identifying and operationalizing integration efforts of behavioral health services across the system as they relate to crisis services in conjunction with the Behavioral Health Operations Director, Director of Emergency Room Services and other key stakeholders.

This position is also responsible for identifying and maintaining relationships with key community stakeholders and regulatory agencies as they relate to crisis services, admission prevention, community services to ensure crisis psychiatric services out of SPHP remain at the forefront of decision making for local government units as well as key state regulatory agencies. This position supports efforts across the care continuum as a subject matter expert as it relates to crisis services.

This position oversees progression of care for behavioral health patients within the emergency room setting and works to ensure access for all in need while ensuring good stewardship of resources while being fiscally responsible.

**Responsibilities** :

+ Develops plans for implementation of programs of care and/or additional services.

+ Identifies unmet programmatic needs of populations and develops business plans for new programs/services or expansion of existing ones.

+ Participates with management staff and clinical executive in policy development and strategic planning.

+ Coordinates with management staff and executive director to establishes annual goals for behavioral health services.

+ Facilitate/Participate in unit-based/department run tiered huddle process, including ER huddles

+ Review daily MIDAS events

+ NICS reporting for all ED’s.

+ Complete monthly Quality Assurance auditing processes (environmental, restraints, ligature alarms, documentation, etc.) and follow up on any safety related Quality action plans for the program.

+ Responsible for participating in recruitment, onboarding, orientation of new staff

+ Assist with initial and annual performance evaluations as well as performance goal setting

+ Assist staff with admissions/discharges/meds/evaluations when unit is acute

+ Accountable for mandatory education completion (e.g CPR, SCIP, etc.) and ensuring staff attendance at skills labs offered through Nursing Education

+ Team building, staff recognition

+ Monthly staff meetings or standardized mode of communication for staff

+ Maintain open communication/standard meeting cadence with community-based providers including, but not limited to system of care, OMH, Unity House, ACT, LGU, etc.

+ Enter Crisis stats into flowsheet

+ Participate in routine departmental leadership meetings

+ Participate in SPHP Leadership trainings

+ Responsible for Standout check ins, Pulse Survey Action Planning, Stay Interviews and Retention efforts as indicated

+ Responsible for developing and maintaining open communication with ED leadership across shifts and campuses

+ Responsible for oversight of scheduling and timekeeping in UKG Dimensions

+ Management of timely completion of crisis evaluations across three Emergency Departments (whether virtual or in person)

+ Oversee integration efforts of crisis services across acute care

+ Oversee education and oversight of legals across acute emergency room settings

+ Garner continual feedback from key stakeholders around the crisis evaluation process and how it relates to emergency department flow

+ Participate and collaborate in workplace violence reduction committees.

**What you will need** :

+ Licensed Clinical Social Worker, Licensed Clinical Psychologist, Nurse Practitioner, Advanced Nursing Degree or other advanced licensed professional preferred.

+ Master's degree is required.

+ A minimum of five years recent experience providing clinical, administrative, and fiscal supervision in a behavioral health setting, specifically substance abuse, and preferably with multi-site supervisory responsibilities **and mental health treatment experience.**

+ Demonstrated knowledge of JCAHO (CSM) standards and OMH/OASIS regulatory requirements related to all levels of care in behavioral health services.At least two years’ experience in the provision of direct care in a chemical dependency setting, inclusive of the QHP requirement.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran