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Your opportunity

Charles Schwab’s Alternative Investment Custody Services (AICS) Asset Acceptance Team is on the forefront of assisting internal business partners with all inquiries related to onboarding new alternative investments including but not limited to risk prevention, processing, and education of policies and procedures related to alternative investments. We focus on improving operating use by integrating functions, increasing productivity, and gaining efficiencies to better position Schwab to challenge in the marketplace and to reinvest in areas that matter most to our clients. As a member of a highly specialized team of subject matter experts, we are committed to delivering efficient solutions that enhance trust while minimizing risk by owning every client interaction through clients’ eyes.

Alternative Investments at Schwab are non-publicly traded assets such as hedge funds, hedge funds of funds, offshore funds, private limited partnerships, limited liability companies, private common stock, commodity pools, and non-traded 1933 Act registered REITs.

As a Sr. Specialist Risk Analyst, you will pursue our mission and values. You will have the exciting opportunity to:

+ Perform the initial review of Alternative Investment securities that are new to the Schwab platform.

+ Perform quality control of and approval on security level reviews performed by other members of the team.

+ Communicate directly with internal business partners, principals from the fund/issuer, administrators, transfer agents, and third-party vendors via phone and email. This includes responsibility for collection of documentation from the mentioned parties to complete review, educating them on the requirements, process, procedures, and policies.

+ Perform the ongoing review of the Alternative Investments held in custody at Schwab, including obtaining audits and additional documents from issuers. The documents are reviewed against a set of risk criteria. Based on the outcome of this review, the Sr. Specialist will decide if the security is acceptable for continued custody on Schwab’s platform, or if the security should be exited from the platform.

+ Complete quality control reviews of statement pricing and fair market valuations performed by the third-party vendor

+ Perform outreach to issuers and to the third-party vendor for current prices on securities that will soon exceed Schwab’s Alternative Investment aged pricing policy.

+ Assist Team Manager in identifying areas of opportunity and enhancing process efficiencies.

+ Master all team functions, including a comprehensive understanding of related processes.

+ Develop an in-depth understanding of alternative investments and the industry.

+ Meet expected service level agreements with respect to case reviews and additional team processing responsibilities.

+ Create and leverage partnerships with various teams throughout the firm, including multiple teams within Alternative Investment Custody Services, numerous groups within Operational Services and Advisor Services and Investor Services support teams.

+ Provide guidance related to complex problems, including research to address situations involving alternative investments and respond to internal business partners as appropriate.

What you have

To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications:

+ Bachelor’s degree or equivalent work experience

+ Experience in the securities, brokerage, or financial services industry or equivalent (banking or customer service).

+ Possess a high level of accuracy and attention to detail along with the ability to solve complex problems

+ Attention to detail

+ Excellent time management and prioritizing skills

+ Exceptional/pragmatic business judgment combined with outstanding communication and relationship skills

+ Demonstrated exceptional written, verbal, presentation, and social skills.

+ Demonstrated general understanding of public markets, secondary markets and private markets and understanding of the nuances and challenges of such.

+ Intermediate digital literacy including Word, Visio, and Excel.

Preferred Qualifications:

+ 1+ years of Alternative Investment's experience

In addition to the salary range, this role is also eligible for bonus or incentive opportunities

What’s in it for you

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

+ 401(k) with company match and Employee stock purchase plan

+ Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

+ Paid parental leave and family building benefits

+ Tuition reimbursement

+ Health, dental, and vision insurance

What’s in it for you:

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase plan

Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

Paid parental leave and family building benefits

Tuition reimbursement

Health, dental, and vision insurance

Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at [email protected] or call 800-275-1281.