• Network Operations Center Manager

    Actalent (Alpharetta, GA)


    Job Description

    The Network Operations Center Manager will be responsible for and contribute to the following areas:

    - Lead the CAB team, facilitating network change reviews and approvals of maintenance activities organization-wide to minimize service disruptions.

     

    - Oversee alert management systems to ensure timely response and resolution of operational issues.

     

    - Conduct operational readiness testing for all new systems and changes to existing systems.

     

    - Provide operations input to all project stages, ensuring operational requirements are met.

     

    - Regularly review and improve process workflows to enhance efficiency and effectiveness.

     

    - Drive operational excellence by implementing best practices and innovative solutions.

     

    - Maintain a functional understanding of NOC activities, ensuring alignment with organizational goals.

     

    - Manage and develop a diverse team, fostering a collaborative and high-performance culture.

     

    - Oversee the management of a hybrid workforce, ensuring productivity and consistent engagement.

     

    - Evaluate operational tools for effectiveness and suitability for the organization's needs.

     

    - Implement and maintain an automated tool suite, refining solutions to streamline operations.

     

    _Utilize Python coding skills to drive operational tool enhancements (preferred).

     

    Additional Skills & Qualifications

     

    - Bachelor's degree in Business Administration, Operations Management, Information Technology, or a related field (preferred).

     

    - Minimum of 8 years of experience in operations management, with a focus on NOC environments.

     

    - Demonstrated experience in change management, alert management, and operational procedures.

     

    - Strong leadership skills with experience in team and hybrid worker management.

     

    - Proficiency in evaluating operational tools and implementing automation solutions.

     

    - Experience with automation tooling such as Jenkins and Ansible (preferred).

     

    - Python coding skills are highly desirable (preferred)

     

    - Excellent communication, organizational, and analytical skills.

     

    - Ability to work in a fast-paced, dynamic environment.

     

    - US citizen - due to the scope of work.

     

    - Managed a NOC or worked in a NOC (preferred)

     

    - T-Mobile, AT&T or Verizon (preferred)

     

    Employee Value Proposition (EVP)need to be direct and to the point

     

    perform changes safely, need to be able to say "no" & call out problems

     

    high visibility job

     

    last sign off for a new products before they go live

     

    Contract to hire

    Pay and Benefits

    The pay range for this position is $60.00 - $70.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a hybrid position in Alpharetta,GA.

     

    Application Deadline

     

    This position is anticipated to close on Sep 12, 2025.

    About Actalent

    Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.