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Provides patient care to include taking x-rays in an office setting under the supervision of the medical provider. Meets the communication needs of the patient / family and medical provider. Maintains and follows regulatory requirement and policies and procedures. Communicates with medical providers and staff about patient’s clinical condition.

Essential Job Functions

Customer Service:

+ Welcoming patients and visitors.

+ Answering and referring inquiries within scope of practice.

+ Telephone: Answers telephone, processes call, and document appropriately within medical records. Returns all messages in a timely manner.

+ Maintains communication between medical staff, administrative staff, and/or patient/families.

Radiology Services:

+ Assist patients the correct position to complete x-ray as ordered by provider.

+ Follows safety protocols for radiologic studies.

+ Maintains production and quality of radiographs by following established standards and procedures.

Clinical Services:

+ Maintains and updates medical records.

+ Facilitates medical requests, to include but not limited to, refill requests, work / school notes, and form completion.

+ Scans and uploads patient clinical documents into medical chart.

+ Process and coordinates all medical provider orders to include but not limited to, diagnostic, referral, pharmaceutical and surgical services.

+ Reviews daily provider schedule and ensure all supplies and medical records are ready for patient and provider encounters.

+ As directed by medical provider and within scope of practice, provide patient education.

Environmental Services:

+ Contributes to the overall cleanliness and appearance of personal work space and department.

+ Monitors supply levels in exam rooms and stock room and requests when needed.

+ Maintains all radiology equipment. Evaluates all equipment for damage or maintenance needs and reports when needed.

Required Skills

Skills:

+ Communication Excellence

+ Knowledge and ability to work in accordance with accepted radiological and clinical standards

+ Ability to work tactfully and effectively with patients, family members, other employees and physicians.

+ Word Processing / Computer

+ Strong customer service

+ Multi-tasking

+ Time Management

+ Organization

+ Attention to Detail

+ Professionalism / Positive Attitude

+ Quality Focus

+ Adaptability

Required Experience

Minimum Education: Graduate of a radiologic Technology program

Work Experience: Previous experience in medical practice is preferred

Required License/ Certification/Registration: Certification by the American Registry of Radiologic Technologists. Basic Life Support Certification